Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Tabitha Boutin

Redmond,WA

Summary

Enthusiastic Customer Service Lead eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Medical Insurance and medical terminology. Motivated to learn, grow and excel in the insurance industry.

Overview

2
2
years of post-secondary education
12
12
years of professional experience

Work History

Optician

Pearle Vision
Elk River, Minnesota
11.2020 - 08.2021
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.

Lead Reservation Agent

Alaska Airlines
Seattle , Washington
04.2015 - 06.2021
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
  • Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings.
  • Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service.

Account Executive

Sanmar
Issaquah, Washington
04.2010 - 11.2014
  • Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Identified client business needs by gaining understanding of goals, objectives and processes.

Administrative Assistant

Anoka Ramsey Community College
Cambridge, Minnesota
01.2008 - 07.2008
  • Answered, responded to and transferred daily phone calls on multi-line phone system.
  • Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Education

Real Estate Broker License - Real Estate

ProSource
Minneapolis, MN
04.2004 - 12.2004

GED -

Princeton High School
Princeton, MN
09.1985 - 06.1987

Skills

Insurance Verification

undefined

Interests

Volunteer Work

Timeline

Optician

Pearle Vision
11.2020 - 08.2021

Lead Reservation Agent

Alaska Airlines
04.2015 - 06.2021

Account Executive

Sanmar
04.2010 - 11.2014

Administrative Assistant

Anoka Ramsey Community College
01.2008 - 07.2008

Real Estate Broker License - Real Estate

ProSource
04.2004 - 12.2004

GED -

Princeton High School
09.1985 - 06.1987
Tabitha Boutin