Summary
Work History
Education
Skills
References
Timeline
Generic

Tabitha Johnson

Blountville,TN

Summary

Successful Pharmacy Technician bringing 7 years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Pharmacy Technician

CVS Pharmacy
Kingsport, TN
2017 - Present
  • Prepare medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Team with peers and pharmacists to prioritize and complete orders.
  • Perform data entry for patient profiles, billing and orders into the pharmacy software system.
  • Create new customer profiles and update demographics, allergies, and new medications in pharmacy computer systems.
  • Resolve customer complaints in a timely manner while maintaining professionalism.
  • Assist in training new employees on pharmacy procedures.
  • Refill medications, offer insight on over-the-counter products and verify insurance benefits.
  • Ensure compliance with all federal, state and local laws and company policies.

Cashier/Shift Supervisor

CVS Pharmacy
Bristol, TN
2005 - 2017
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and had sufficient change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Built and maintained productive relationships with employees.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Learned roles of other departments to provide coverage and keep store operational.

Education

Bachelor of Science - Social Work

East Tennessee State University
Johnson City, TN
05-2010

Associate of Science - Social Work

Northeast State Community College
Blountville, TN
05-2007

High School Diploma -

Tri-Cities Christian Academy
Blountville, TN
05-2005

Skills

  • Insurance Verification and Billing
  • Workflow Optimization
  • Medication Dispensing
  • Supply Restocking
  • Regulatory Compliance
  • Ordering and Stocking Medications
  • Processing Payments
  • Team Collaboration
  • Resolving Customer Issues
  • Problem-Solving Skills
  • HIPAA
  • Good Computer Skills
  • Very organized and productive in fast pace setting
  • Able to accept criticism
  • Flexible attitude

References

References available upon request.

Timeline

Pharmacy Technician

CVS Pharmacy
2017 - Present

Cashier/Shift Supervisor

CVS Pharmacy
2005 - 2017

Bachelor of Science - Social Work

East Tennessee State University

Associate of Science - Social Work

Northeast State Community College

High School Diploma -

Tri-Cities Christian Academy

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Tabitha Johnson