TABITHA POTEAT
Pulaski,VA
Summary
People oriented, articulate and well spoken leader who possesses a keen eye for trends and a passion for leading and helping others. Highly commercial with an understanding of the importance of customer service and openness for change. I am a driven competitive leader with an energetic and enthusiastic approach to all duties. Motivated by success of team, target driven and successful in driving results through others.
Overview
31
31
years of professional experience
Work History
District Manager
Dollar General
Pulaski, VA
08.2021 - Current
- Recruited by RVP from former job to lead a compex market in Columbia, SC
- Responsible for rebuilding and building new store teams to achieve overall sales budget, customer service levels and balancing of all expenses and driving exceptional results on each store's P&L to include leveraging labor expense
- Repair relationships and build true partnerships with our vendors and suppliers to regain market share lost during previous years
- Inspire, help grow and educate leaders within the stores t build and revitalize the business culture of serving others
- Strategize business operations, merchandising strategies and personnel moves to achieve overall success
Store Manager
Wal-mart
Walterboro, VA
05.2019 - 08.2021
- Recruited by regional recruiter to lead $90 million academy training store and teach, train and help place future leaders within the Charleston, SC markets
- Strengthened work flow productivity by hiring, managing and developing top talent
- Reviewed financial statements and sales reports to measure productivity and goal achievements while teaching individual department leaders on how to deep dive and build resolutions
- Trained and mentored associates to teach daily tasks and procedures.
- Maintained accurate records of employee performance reviews.
- Drove overall sales to include specialty, services, online and in-store transactions with the most efficient service at the best prices
- Maintained store standards, focused on customer service and ensured in stock positions
General Manager
Cabela’s
Augusta, GA
05.2017 - 05.2019
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked
- Delivered exceptional customer experiences through hands-on leadership of associates and managers
Store Manager
Rooms To Go
Columbia, SC
09.2016 - 05.2017
- Maintained store standards, focused on exceptional customer service and ensured in stock position maintained
- Drove above budget sales through commission based employees through daily competition, goal setting, open communication and building happy team members
- Selected by RVP and DVP to travel to locations in 2 states to help train and motivate current sales teams
Store Manager
The Home Depot, Sand Hills
Columbia, SC
06.2014 - 05.2016
- Recruited, coached and retained an engaged team of high performing associates whom must be sales, profit focused, safety driven, and provided exceptional customer service
- Drive overall sales to include specialty, services, online and in-store transactions with the most efficient services
- Maintained store standards, focused on customer service and ensure in stock positions
- Selected for Community Captain for the Market to include driving involvement and building relationships with Community Leaders, Fire, Rescue, Law Enforcement, non-profit organizations such as Red Cross and customers in need
Store Manager
Bed Bath and Beyond
Charlotte, NC
02.2009 - 06.2014
- Successfully managed 4 stores in the Charlotte, NC market
- Built great relationships with peers and regional trainers and merchandisers to help establish market specific merchandising and helped drive overall sales in bridal, online and in-store transactions through daily and weekly calls, pictures and new ideas shared openly with each other
- Employed and trained an in-store team of high performing associates who were sales and profit focused, safety driven and drove excellent customer service
Owner
Peppers Delta East, Inc.
Fort Mill, SC
02.2007 - 08.2011
- Purchased rights to 3 states with a successful franchise based out of Mississippi
- Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
- Worked with architects on design and construction, to include all codes and requirements
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
District Manager
Lowe’ Companies Inc.
Atlanta, GA
01.1993 - 02.2007
- Successfully ran 8 different volume stores from $30 million to $88 million, including flagship store for 2 years before being selected to lead a district team in the Mississippi/Alabama market with over $250 million in sales
- Led successful district in the Atlanta Georgia Market for 2 ½ years with 7 stores and over $280 million in sales by driving diversity and community involvement with all stores, open communication with entire team and allowing all to have a voice
- Employed, trained and lead a team of high performing Store Managers and Assistant Managers and worked through management teams to achieve overall sales budget, customer service levels and balancing of all expenses and driving exceptional results on each store's P&L
- Opened 2 new stores as a Store Manager and 4 stores as a District Manager as we as several complete remodel stores
Education
Western Carolina University
01.1990
Shelby High School
01.1988
Skills
- Human Resource Management
- Leadership Development
- Knowledge of managing productivity, individual targets, and employee relations
- Customer Relations
- Experience of Profit & Loss account analysis
- Communicate effectively through verbal, visual, presentations, one on ones and written skills
- Driving and delivering on Key Performance Indicators (KPI's)
- Conflict Management
- Team Leadership
Awards
Achieved multiple awards throughout career to include Certificates for Diversity, Women in Leadership, Customer service, overall sales as well as community involvement acknowledgment.
Timeline
District Manager
Dollar General
08.2021 - Current
Store Manager
Wal-mart
05.2019 - 08.2021
General Manager
Cabela’s
05.2017 - 05.2019
Store Manager
Rooms To Go
09.2016 - 05.2017
Store Manager
The Home Depot, Sand Hills
06.2014 - 05.2016
Store Manager
Bed Bath and Beyond
02.2009 - 06.2014
Owner
Peppers Delta East, Inc.
02.2007 - 08.2011
District Manager
Lowe’ Companies Inc.
01.1993 - 02.2007
Western Carolina University
Shelby High School
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