TaBri Henderson
Dallas,Texas
Summary
Personable administrative professional with over 10 years of work experience and a proven knowledge of team building, branding and new business development. Aiming to leverage my abilities to successfully fill any role at your company applies to my skill set. Results-oriented professional with experience in accelerated growth, business reengineering and financial restructuring. Frequently praised as hard-working by peers, I can be relied upon to help your company achieve its goals.
Overview
13
13
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT
Petra Chemical
Dallas, TX
01.2023 - Current
- Managed high volume of 40 incoming customer calls daily, addressing inquiries and providing timely assistance.
- Managed customer correspondence and inquiries
- Handles a wide range of customer inquiries, complaints and requests
- Provided administrative support to office manager and sales managers
- Assisted with project management and coordination
- Created and scheduled orders for customers requested dates
- Assisted customers with scheduling facility maintenance
- Organized and maintained over 50 customer accounts by updating customer records
- Managed office supplies, equipment and inventory
OFFICE MANAGER
Infinite Tax and Financial
Dallas, TX
01.2013 - Current
- Managed office staff of 8 employees.
- Resolved issues with departments regarding business office procedures.
- Optimized office policies to align with internal needs and organizational standards.
- Conducted performance reviews for staff employees.
- Developed initiatives to boost customer satisfaction and retention rates.
- Oversaw travel management structure to facilitate business travel.
- Supported meetings by scheduling conference rooms and setting up equipment.
- Resolved collections and processed payments to enhance account management.
- Leveraged multi-line phone system to answer and transfer calls to staff members.
- Assisted with developing workplace safety procedures.
- Created presentations and spreadsheets and ran reports for different departments.
- Made sales of tax equipment and bookkeeping products.
ACCOUNTS RECEIVABLE CLERK/ DRIVER MANAGER
Infinite Logistics
Dallas, TX
08.2020 - 10.2022
- Resolved collections and secured payments on accounts, enhancing cash flow.
- Calculated, prepared and issued bills, invoices, account statements and other financial statements according to established procedures.
- Verified accuracy of figures and postings in documents to ensure correct financial reporting.
- Reconciled records of discrepancies, ensuring integrity of financial data.
- Accessed computerized financial information to answer general questions and give details on specific accounts.
- Classified, recorded and summarized numerical and financial data to compile and keep financial records, using journals and ledgers and computers.
- Operated computers programmed with accounting software to record, store and analyze information.
- Received, recorded and banked cash, checks and vouchers.
- Complied with federal, state and company policies, procedures and regulations.
- Prepared purchase orders and expense reports.
- Prepared trial balances of books.
- Calculated costs of materials, overhead and other expenses, based on estimates, quotations and price lists.
- Prepared and processed payroll information.
- Performed personal bookkeeping services.
- Reconciled records of bank transactions.
- Submitted tax forms and returns, workers' compensation forms, pension contribution forms and other government documents.
- Calculated and prepared checks for utilities, taxes and other payments.
- Aligned order forms with corresponding invoices and documented essential details.
- Updated and organized inventory records to ensure accurate tracking of stock levels.
LIFE INSURANCE SALES AGENT
Infinite Life Insurance
Dallas, TX
06.2020 - 04.2022
- Sold insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, and specialized policies, such as marine, farm/crop and medical malpractice.
- Interviewed prospective clients to obtain data about financial resources and needs, physical condition of person or property, and to discuss any existing coverage.
- Explained features, advantages and disadvantages of various policies to promote sale of insurance plans.
- Calculated premiums and established payment method.
- Selected company by type of coverage requested by client to underwrite policy.
- Customized insurance programs to suit individual customers, often covered variety of risks.
- Sought new clients and expanded clientele through networking and generating lists of prospective customers.
- Called on policyholders to deliver and explain policy, to analyze insurance program and suggest additions and changes and to change beneficiaries.
- Created targeted marketing strategies to differentiate services from competitors in insurance sales.
- Attended meetings, seminars and programs to learn about new products and services, learn new skills and receive technical assistance in developing new accounts.
- Obtained and provided information when claims were made on policy.
- Submitted forms to obtain binder coverage.
- Monitored insurance claims to ensure were settled equitably for both client and insurer.
Education
ASSOCIATE IN BUSINESS ADMINISTRATION -
Argosy University
Dallas, TX06-2018
HIGH SCHOOL DIPLOMA - General Studies
Richwood High School
Monroe, LOUISIANA05.2002
Skills
- Office Management
- Administration And Operations
- Client Correspondence
- Managing Appointments
- Meeting Coordination and Support
- Document Management
- Biweekly Payroll Processing
- Payroll Administration
- Employee Timesheet Processing
- Accounts Payable and Receivable
- Invoice And Payment Tracking
- Account And Ledger Reconciliations
- Financial Management and Reporting
- Intuit QuickBooks
- Licensing Requirements
- Maintenance Coordination
- Inventory management
- Policy And Procedure Modification
- Team Management
- Staff Training
- Remote Work Coordination
- Inquiry Requests
- Special Event Projects
- Diligent Follow Through
- Research And Analysis
- Skilled In Microsoft Office
- Office Equipment Management
- Friendly And Relatable
- Leadership And Change Management
- Adaptable And Resilient
- Confidence And Drive
- Office Equipment Management
- Documentation
Timeline
ADMINISTRATIVE ASSISTANT
Petra Chemical
01.2023 - Current
ACCOUNTS RECEIVABLE CLERK/ DRIVER MANAGER
Infinite Logistics
08.2020 - 10.2022
LIFE INSURANCE SALES AGENT
Infinite Life Insurance
06.2020 - 04.2022
OFFICE MANAGER
Infinite Tax and Financial
01.2013 - Current
ASSOCIATE IN BUSINESS ADMINISTRATION -
Argosy University
HIGH SCHOOL DIPLOMA - General Studies
Richwood High School