Summary
Overview
Work History
Education
Skills
Timeline
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Tadaysia Floyd

Springfield,MA

Summary

Dynamic professional with experience as a Residential Counselor at Gandara Center, skilled in de-escalation techniques and client advocacy. Proven ability to enhance resident wellbeing through effective progress monitoring and emotional support. Committed to maintaining safety and fostering independent living skills in at-risk individuals, ensuring a supportive environment for growth.

Overview

5
5
years of professional experience

Work History

Residential Counselor

Gandara Center
10.2024 - Current
  • Reduced behavioral incidents through de-escalation techniques and a calm environment.
  • Maintained safe, supportive residential environments for at-risk individuals to enhance wellbeing.
  • Coached residents in daily tasks, promoting independent living skills in meal preparation and budgeting.
  • Monitored client progress, documenting advancements toward established goals and objectives.

Custodian

Springfield Public Schools
07.2023 - 10.2023
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.

Crew Member

Dunkin Dounts
03.2022 - 06.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Cashier

Dicks Sporting Goods
11.2022 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Crew Member

Wendys Restaurant
05.2021 - 10.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.

Crew Member

McDonalds Restaurants
11.2019 - 03.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Associates Degree - General Studies

STCC
Springfield MA
05-2027

High School Diploma -

Endfield High Sc Hool
Enfield CT
06-2021

Skills

  • De-escalation techniques
  • Client advocacy
  • Boundaries establishment
  • Supply replenishment
  • Safety management
  • Client transportation
  • Progress monitoring
  • Residential care
  • HIPAA protocols
  • Residential treatment plans
  • Incident reporting
  • Emotional support
  • General housekeeping
  • Group activities

Timeline

Residential Counselor

Gandara Center
10.2024 - Current

Custodian

Springfield Public Schools
07.2023 - 10.2023

Cashier

Dicks Sporting Goods
11.2022 - 01.2023

Crew Member

Dunkin Dounts
03.2022 - 06.2023

Crew Member

Wendys Restaurant
05.2021 - 10.2021

Crew Member

McDonalds Restaurants
11.2019 - 03.2021

Associates Degree - General Studies

STCC

High School Diploma -

Endfield High Sc Hool

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Tadaysia Floyd