Tahya Clayborne

• Check the hub to see what daily task I need to get completed on my shift.
• I am in control of brakes to make sure everyone takes their brakes before the end of the shift
• I am here to help steer the team in the right direction of getting task done in the timely manner
• I walk the sales floor to make sure any customers that may need help or being helped properly
• I guide my team into doing task that make the shift run smoothly
• I am supposed to make myself available to all my team members that may need help or have questions or manager overrides, or anything of matter
• Make sure signage is correct
• make sure the sales floor is clean and everything is where it belongs
• Complete price resets and sales signs
• Make a closing checklist for my self and team members to complete before and prior to closing
• Im in charge of ad rests
• I am responsible for counting the tills and safes at the beginning and end of my shifts
• Identified areas where teams could improve their skillset.
• Resolved conflicts between team members in a timely manner.
• Analyzed data trends to identify opportunities for improvement.
• Provided technical assistance when needed.

• Exhibited exceptional organizational skills by managing multiple projects simultaneously within tight deadlines.
• Performed data entry tasks accurately and efficiently using computer software programs.
• Adhered to all established standards for quality assurance purposes as well as safety procedures.
• Stayed up-to-date on changes in regulations that affect client relations processes and protocols.
• Assisted with training new employees on the company's procedures for handling customer inquiries.
• Utilized problem-solving techniques to troubleshoot customer problems and address their concerns in a timely manner.
• Handled escalated calls professionally while providing a positive resolution for the caller.
• Analyzed trends in order processing errors and complaints and developed strategies for improvement.

• Identified opportunities for process improvement through feedback from customers and team members.

• Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
• Answered incoming phone calls from customers regarding product availability or store locations.
• Complied with all health and safety regulations while performing job duties.
• Resolved customer complaints in a professional manner.
• Assisted customers with locating merchandise within the store.

• Demonstrated excellent communication skills both verbally and in writing when interacting with customers or staff members.
• Performed routine cleaning tasks such as sweeping, mopping, dusting, dishwashing.
• Participated in regular inventory checks to maintain sufficient stock levels on hand. Conducted daily inspections of dining room areas prior to opening for business opportunities. Adhered to all safety protocols when operating kitchen equipment such as ovens, fryers, grills.
• Prepared and served food items quickly and efficiently according to company recipes and standards.
• Operated cash registers accurately and efficiently to process customer transactions.
• Analyzed customer feedback regarding quality of food or service received in order to improve overall experience.
• Developed strong working relationships with other employees to foster a team atmosphere within the restaurant.
• Greeted customers upon arrival, thanked them upon departure. and provided assistance throughout their visit.
• Adhered to safety procedures when handling sharp objects or hazardous materials.
• Served meals to customers in a friendly and courteous manner.
• Prepared beverages such as coffee, tea, soda.