Summary
Overview
Work History
Education
Skills
Timeline
Server

Tajuana Jasper

Bakersfield,CA

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Friendly server with experience in fast-casual and counter service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience at high-end dining locations. Outgoing server with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service. Service-oriented server with 9 years of experience in restaurant operations. Dependable, quality-focused professional well-versed in serving delicious food and beverages while maintaining dining, kitchen and cleanliness standards. Collaborative team leader with comprehensive background of equitable supervision.

Overview

16
16
years of professional experience

Work History

Server

Outback Steakhouse
City of Los Angeles, CA
08.2019 - 02.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Warehouse Worker

Target
Bakersfield, CA
11.2016 - 03.2018
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Wrapped pallets in shrink wrap prior to loading.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

Customer Service Representative

Conduent
Bakersfield, CA
06.2010 - 09.2016
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Manager

Farmer Boys
Bakersfield, CA
06.2014 - 04.2016
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.

Manager

McDonald's
Bakersfield, CA
09.2011 - 07.2015
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

Education

High School Diploma -

Dollarway High School
Pine Bluff, AR
06.2006

Skills

  • High-Volume Dining
  • Able to Lift 30 Pounds
  • Food and Beverage Service
  • Dining Room Cleaning and Upkeep
  • Team Player
  • Cocktail Knowledge
  • Dining Area Maintenance
  • Table Bussing
  • Hospitality Service Expertise

Timeline

Server

Outback Steakhouse
08.2019 - 02.2022

Warehouse Worker

Target
11.2016 - 03.2018

Manager

Farmer Boys
06.2014 - 04.2016

Manager

McDonald's
09.2011 - 07.2015

Customer Service Representative

Conduent
06.2010 - 09.2016

High School Diploma -

Dollarway High School

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Tajuana Jasper