Summary
Overview
Work History
Education
Skills
Timeline
Generic

Takeia Ford

Birmingham

Summary

Dedicated cleaning professional with a proven track record at KBS Cleaning Services, excelling in customer service and teamwork. Demonstrated expertise in chemical handling and efficient cleaning techniques, consistently enhancing client satisfaction and maintaining high cleanliness standards. Recognized for attention to detail and effective communication, contributing to a positive work environment.

Professional with strong background in maintaining clean and orderly environments. Skilled in deep cleaning, sanitizing, and using cleaning equipment efficiently. Known for strong teamwork and adaptability, ensuring tasks are completed with high standards. Reliable and focused on achieving optimal results in fast-paced settings.

Overview

5
5
years of professional experience

Work History

Crew Member

KBS Cleaning Services
03.2020 - Current
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
  • Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
  • Collaborated effectively with other crew members for efficient completion of assigned tasks.
  • Ensured proper sanitation measures were followed in all areas, reducing risk of contamination or illness.
  • Emptied trashcans and transported waste to collection areas.
  • Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
  • Developed strong relationships with clients, providing prompt communication and updates on the progress of cleaning tasks, ensuring their satisfaction.
  • Contributed to a positive work atmosphere by fostering teamwork and open communication among crew members.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Used cleaners and squeegees to clean windows, glass partitions and mirrors.
  • Adapted quickly to various workplace settings, including commercial spaces, offices, and residential properties as required by clients'' needs.
  • Consistently met deadlines for daily cleaning projects, contributing to operational efficiency within the organization.
  • Supported inventory management by keeping track of supplies used during daily tasks, ensuring availability when needed.
  • Improved overall team productivity with proper time management and prioritization of tasks.
  • Assisted in training new crew members on company policies, procedures, and best practices in cleaning operations.
  • Reduced complaints from clients by addressing specific cleaning requests promptly.
  • Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Maintained floor cleaning and waxing equipment.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Supervised supplies in inventory and submitted reorder requests.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Operated buffers and burnishers to clean and polish floors.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.

Education

No Degree - Early Childhood Education

Miles College
Fairfield, AL

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Chemical handling
  • Problem-solving
  • Clear communication
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Cleaning and sanitizing
  • Self-discipline
  • Efficient cleaning techniques
  • Deep cleaning processes
  • Restroom maintenance
  • Physical stamina
  • Quality assurance
  • Restroom servicing
  • Supply restocking
  • Wall washing
  • Odor control

Timeline

Crew Member

KBS Cleaning Services
03.2020 - Current

No Degree - Early Childhood Education

Miles College