Takisha Moore Jackson
Florence,SC
Summary
Accomplished retail executive with over 20 years of experience in managing high-volume operations and achieving significant sales growth. Demonstrated expertise in P&L management, talent acquisition, and strategic workforce planning. Skilled in employee development and comprehensive HR operations. Track record of driving results through effective leadership and operational excellence.
Overview
2
2
Languages
20
20
years of professional experience
Work History
People Lead
Walmart
Orangeburg, South Carolina
04.2025 - Current
- Managed employee recruitment and onboarding processes effectively.
- Developed and implemented training programs for new hires.
- Facilitated employee relations by addressing concerns and resolving conflicts to enhance workplace harmony.
- Coordinated performance appraisal processes and feedback sessions to support employee development.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Encouraged open communication to foster a positive, pro-employee work environment.
- Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Conducted exit interviews to gather feedback from departing employees.
- Compiled reports to provide management with accurate information and comply with policies and procedures.
Store Manager
Walmart
Florence, South Carolina
02.2020 - 04.2025
- Supervised daily store operations, ensuring compliance with company policies.
- Managed staff scheduling to optimize workforce allocation during peak hours.
- Conducted inventory tracking and physical counts to minimize loss.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Prepared monthly reports on sales figures, expenses, profits.
- Strengthened workflow productivity by hiring, managing and developing top talent.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Developed strategies to maximize sales and profitability.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Store Lead Manager
Walmart
Homestead, Florida
10.2014 - 01.2020
- Directed daily store operations, ensuring adherence to company policies and legal regulations.
- Supervised comprehensive store functions, ensuring operational efficiency across all areas.
- Conducted regular stock audits, maintaining precise inventory levels to support operational efficiency.
- Cultivated strong vendor relationships, ensuring timely delivery of goods and services to meet customer demand.
- Formulated strategies to enhance customer engagement and satisfaction, fostering repeat business.
- Promptly resolved customer complaints to foster loyalty and satisfaction.
- Analyzed monthly financial statements to identify potential cost savings opportunities.
Metro Assistant Manager
Walmart
Miami, Florida
06.2006 - 10.2014
- Analyzed sales data to uncover trends, driving improvements in store performance.
- Conducted performance reviews to evaluate employee contributions and identify growth opportunities.
- Coordinated training for new staff and developed ongoing programs to enhance staff skills.
- Monitored attendance and payroll information, ensuring compliance with company policies.
- Supported daily store operations management and optimized scheduling processes.
- Evaluated team performance and identified strategies to enhance operational efficiency.
Education
Some College (No Degree) - Business Management
Southern New Hampshire University
Hooksett, NH08-2026
Skills
- Recruitment and onboarding
- Training development
- Performance management
- Performance appraisal
- Leadership and supervision
- Conflict resolution
- Employee engagement
- Decision-making skills
- Multitasking proficiency
Languages
Spanish
Limited
English
Professional
Timeline
People Lead
Walmart
04.2025 - Current
Store Manager
Walmart
02.2020 - 04.2025
Store Lead Manager
Walmart
10.2014 - 01.2020
Metro Assistant Manager
Walmart
06.2006 - 10.2014
Some College (No Degree) - Business Management
Southern New Hampshire University