Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Talaia Papalii

Summary

Dedicated customer service professional experienced in assisting people with their needs, resolving concerns, and providing friendly support. Skilled in computer tasks, documentation, communication, and working under pressure. Passionate about creating a positive travel experience through excellent service, teamwork, and attention to detail.

Overview

2
2
Languages
5
5
years of professional experience

Work History

Administrative Assistant

Department of Treasury
06.2020 - 02.2025
  • Assisted customers in resolving inquiries at service desk.
  • Provided friendly and professional service.
  • Answered phone calls and assisted visitors.
  • Organized documents and kept records accurate.
  • Maintained filing systems for documents and records management.
  • Worked with coworkers to complete daily tasks.

Education

Kanana Fou High School
Pago Pago, AS

Skills

  • Data entry
  • Computer and Ipad Skills
  • Time management
  • Multitasking
  • Working Under Pressure
  • Customer Service
  • Greeting and Assisting Customers
  • Communication
  • Problem Solving
  • Teamwork
  • Helping Customers

Languages

Samoan
Native/ Bilingual
English
Professional

Timeline

Administrative Assistant

Department of Treasury
06.2020 - 02.2025

Kanana Fou High School
Talaia Papalii