Talia Nessa
Garden City ,Iowa
Summary
Energetic and adaptable professional with experience across food service, childcare, and management. Known for a bubbly, positive personality and a natural ability to make people feel welcome, supported, and valued. Thrives in both fast-paced and steady-paced environments, quickly learning new systems and adapting to company culture. Dedicated to creating positive experiences for customers, clients, and coworkers by bringing enthusiasm, teamwork, and a genuine smile every day.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Artisan Ames Apartments
Ames, IA
07.2024 - Current
- Assisted potential tenants with property information and leasing processes.
- Conducted property tours, highlighting key features and amenities.
- Responded to inquiries via phone, email, and in-person communication.
- Collaborated with team members to maintain accurate lease documentation.
- Scheduled appointments and managed tenant applications efficiently.
- Gained knowledge of rental agreements and local housing regulations.
- Developed strong customer service skills through tenant interactions.
Cafe Manager
Burgies Coffee
Ames, IA
05.2023 - 07.2024
- Oversaw daily operations, ensuring optimal service quality and customer satisfaction.
- Managed inventory systems, optimizing stock levels to reduce waste and enhance efficiency.
- Trained new staff on standard operating procedures and customer service excellence.
- Implemented promotional strategies to increase foot traffic and boost sales revenue.
- Developed schedules for staff, improving workflow and maintaining adequate coverage during peak hours.
- Conducted regular performance evaluations, providing feedback to enhance team productivity.
- Ensured compliance with health and safety regulations, maintaining a clean and safe environment.
- Collaborated with suppliers to negotiate favorable terms, enhancing product availability and cost-effectiveness.
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
Private Nanny
Jim Noreen
St Michael MN
09.2022 - 05.2023
- Provided attentive care and supervision for children, ensuring safety and well-being.
- Developed engaging educational activities to promote cognitive and social development.
- Established daily routines that enhanced structure and consistency for children.
- Communicated effectively with parents regarding children's progress and needs.
- Managed household tasks, including meal preparation and light cleaning, supporting family needs.
- Adapted to individual children's preferences, fostering positive relationships and trust.
- Implemented behavior management techniques to encourage positive interactions among siblings.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Built positive and nurturing environments to support child social and emotional growth.
Employee
Dairy Queen
Story City, IA
11.2016 - 05.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Teacher
Little Cubs Day Care
Nevada IA
05.2021 - 07.2021
- Developed engaging lesson plans tailored to children's developmental stages.
- Implemented classroom activities fostering social and emotional growth.
- Monitored student progress, providing individualized support when needed.
- Collaborated with parents to discuss child development and learning strategies.
- Maintained a safe and nurturing environment conducive to learning.
- Organized educational materials and resources for effective lesson delivery.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Education
BBA - Biblical Study’s And Theology
Free Lutheran Bible College
Plymouth, MN05.2023
Skills
- Client relations and service
- Housing compliance knowledge
- Relationship development
- Communication skills for phone and email
- Application review processes
- Effective communication strategies
- Innovative problem resolution
- Mentorship and training expertise
- Data management systems
- Collaborative teamwork practices
- Market trend analysis
Certification
I am cpr certified
I am first aid certified
I am willing to get any certification I need if needing a specific one!
Timeline
Leasing Consultant
Artisan Ames Apartments
07.2024 - Current
Cafe Manager
Burgies Coffee
05.2023 - 07.2024
Private Nanny
Jim Noreen
09.2022 - 05.2023
Teacher
Little Cubs Day Care
05.2021 - 07.2021
Employee
Dairy Queen
11.2016 - 05.2023
BBA - Biblical Study’s And Theology
Free Lutheran Bible College