Talia Pasquali
Porter,IN
Summary
Dynamic Sales Consultant with a strong record of exceeding sales targets and cultivating lasting client relationships. Driven to enhance customer satisfaction through personalized service and strategic event coordination. Expertise in adapting to market trends to optimize business performance and team outcomes.
Overview
13
13
years of professional experience
Work History
Sales Consultant
Southern Glazer's Wine And Spirits
01.2023 - Current
- Achieved top performance by strategically adapting to competitive market changes.
- Developed enduring client relationships by exceeding expectations through exceptional service.
- Advised clients on tailored product selections to enhance satisfaction and foster repeat business.
- Worked closely with accounts to organize monthly events, including wine and liquor tastings, boosting portfolio visibility.
- Supported sales consultants to achieve individual goals, contributing to a collaborative and positive work environment.
- Participated in training sessions to stay updated on industry trends and product offerings, enhancing service delivery.
Bar Manager
Leeds Public House
01.2021 - 01.2023
- Trained new bartenders on drink preparation, product promotion, and sanitation protocols.
- Developed innovative signature cocktails to strengthen bar branding and increase profitability.
- Ensured compliance with state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by providing up-to-date menu options.
- Coordinated social functions and business meetings, driving significant sales growth.
- Recommended food pairings to elevate guest dining experiences.
Manager
Ivy's Bohemia House
06.2020 - 05.2021
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Optimized profits by controlling food, beverage and labor costs.
- Scheduled and directed staff in daily work assignments to enhance operational efficiency.
- Coordinated and executed special events, ensuring alignment with client expectations and successful delivery.
- Collaborated with catering and event team to gather customer requirements and implement specifications.
Bartender
Cristof's On McGregor
10.2018 - 03.2020
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Addressed customer, business operations, and server needs promptly, minimizing errors and delays.
- Balanced cash drawers, managed cash transactions, processed credit card payments, and prepared bank deposits accurately.
- Conducted regular bar inventories and prepared daily requisition sheets to ensure stock availability.
Server
Ivy's Bohemia House
02.2016 - 10.2018
- Delivered exceptional service to high volume of daily customers, ensuring satisfaction and repeat visits.
- Demonstrated enthusiasm and in-depth knowledge of restaurant menu and products to enhance customer experience.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Executed thorough cleaning duties, including sweeping, mopping, and tidying up server stations, to maintain a safe and welcoming environment.
Barista
Blackbird Cafe
10.2013 - 04.2017
- Prepared and served coffee, espresso drinks, blended coffees and teas for hundreds daily.
- Demonstrated composure while managing high customer traffic during peak hours and special events, enhancing customer experience.
- Processed payments and provided accurate change, ensuring smooth transactions.
- Maintained clean, organized workspace, facilitating quick access to resources and products.
Education
Level 2 - Wine Education -
Wine & Spirit Education Trust
Chicago, IL09-2023
Skills
- Sales Strategy Development
- Customer Relationship Management
- Revenue optimization
- Strategic planning
- Event Coordination
- Microsoft Office expertise
- Team Collaboration
- Leadership Excellence
- Effective Communication
- Client Trust Building
- Dependable and responsible
Timeline
Sales Consultant
Southern Glazer's Wine And Spirits
01.2023 - Current
Bar Manager
Leeds Public House
01.2021 - 01.2023
Manager
Ivy's Bohemia House
06.2020 - 05.2021
Bartender
Cristof's On McGregor
10.2018 - 03.2020
Server
Ivy's Bohemia House
02.2016 - 10.2018
Barista
Blackbird Cafe
10.2013 - 04.2017
Level 2 - Wine Education -
Wine & Spirit Education Trust