Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Tamara Martinson

Tamara Martinson

Fayetteville,NC

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level claims position. Ready to help team achieve company goals.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Dynamic individual with hands-on experience in communication and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

8
8
years of professional experience

Work History

Telemarketer

Terminix Pest Control
04.2001 - 09.2001
  • Informed current and prospective customers of promotions and new or upgraded products.
  • Completed daily and weekly sales reporting using assigned tools.
  • Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Qualified leads and set up customer appointments for outside sales team.
  • Asked pertinent questions to understand customer requirements.
  • Followed up with customers to solicit further sales.
  • Provided exceptional customer service by actively listening to clients'' concerns and providing appropriate solutions.

Warehouse Worker/hantag

MJ SOFFE
08.1998 - 11.2000

-tagged clothing

-Ordered inventory and ensured accurate placement of goods, improving overall warehouse efficiency.

  • Loaded and unloaded shipments to maintain smooth operations and meet deadlines.
  • Improved team productivity by coordinating with colleagues during peak hours.
  • Maintained clean and safe work area, reducing potential hazards.
  • Enhanced workflow by properly labeling and categorizing warehouse items.
  • Supported shipping processes by preparing packages for delivery.
  • Verified quality of goods during receiving process to uphold standards.

Sales Telemarketer

Creative Financial Services
08.1996 - 07.1998
  • Enhanced customer satisfaction by addressing concerns, resolving issues, and providing product information.
  • Streamlined telemarketing processes by implementing new scripts based on successful pitches from top performers.
  • Played an active role in weekly team meetings sharing insights into successful methods that improved overall performance metrics.
  • Utilized persuasive communication skills to convey product benefits and close sales deals.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Asked pertinent questions to understand customer requirements.
  • Made average of 250 outbound and inbound calls per day.

Clerk

Short Stop
01.1996 - 08.1996

rang up customers prepared money orders cleaned parking lot and took out garbage filled stock mopped and cleaned interior cleaned coffee machines and other drink machines

  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Enhanced communication with external vendors, ensuring timely delivery of office supplies.
  • Enhanced customer service with timely and accurate information when handling inquiries.

Telemarketer/ Loan Officer

Midstate Financial Servives
03.1994 - 05.1995
  • hen I became a loan officerwManaged a high volume of calls daily while maintaining professionalism and efficiency.
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Generated new leads through targeted cold calling efforts, expanding the company''s client base.
  • Once I became a a loan officer i handled mortgages from start to finish. i always went for the people that really needed the help everyone else went for the big loans thats why i always made more money than them every month, the fees were less on the smaller loans

Education

High School Diploma -

Souty View Sernior High
Hope Mills, NC
06-1993

Skills

  • Customer service
  • Email and telephone etiquette
  • Customer engagement
  • Negotiation and persuasion
  • Relationship building
  • Script reading
  • Adaptability and dependability
  • Tenacity
  • Professional speaking
  • Reliable and punctual
  • Objection handling

Accomplishments

i am a very determined person. when my second husband left me with three small children to take care of i taught myself how to fix things to make money. Anything from iPads to televisions. I can also do home repairs and most car repairs. I am only telling you this because I am noe type to give up easily. My husband died a year ago February 11Th and i Have two teenage daughters to take care of on my own and they are homeschooled and i don't trust them enough to leave alone I am begging you to give me a shot. I will not let you down. Thank you for your time and consideration,

Sincerely,

Timeline

Telemarketer

Terminix Pest Control
04.2001 - 09.2001

Warehouse Worker/hantag

MJ SOFFE
08.1998 - 11.2000

Sales Telemarketer

Creative Financial Services
08.1996 - 07.1998

Clerk

Short Stop
01.1996 - 08.1996

Telemarketer/ Loan Officer

Midstate Financial Servives
03.1994 - 05.1995

High School Diploma -

Souty View Sernior High
Tamara Martinson