Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Tamara Jarcevic

Siloam Springs,AR

Summary

Organized Office Manager known for productive and efficient task completion. Specialize in team leadership, workflow optimization, and administrative management. Excel in communication, problem-solving, and adaptability to drive office efficiency and support company objectives.

Overview

9
9
years of professional experience

Work History

Office Manager

Aspen Dental
Siloam Springs, AR
12.2023 - Current
  • Provided comprehensive consultations on treatment plans, ensuring patients fully understood their options and financial responsibilities.
  • Supervised clinical staff, coordinated schedules, and facilitated weekly team meetings to improve communication and streamline workflows.
  • Organized monthly business review meetings with local offices to assess performance metrics, and implement strategies for improvement.
  • Communicated with insurance companies to verify benefits, submit claims, and resolve issues, ensuring efficient reimbursement processes.

Barista Manager

Dutch Bros
Fair Oaks, CA
06.2018 - 06.2023
  • Conducted onboarding and training for new hires, ensuring all team members were proficient in drink preparation, customer service, and company standards.
  • Handled escalated customer issues and employee conflicts professionally and effectively to maintain a smooth workflow.
  • Supervised and managed a team of employees, fostering a positive, collaborative work environment.

Administrative Assistant

MJ Quality Floors
Sacramento, CA
01.2016 - 06.2018
  • Accurately recorded financial and project data, generating reports to assist in decision-making, and tracking progress.
  • Provided administrative support by managing daily office tasks, maintaining schedules, and organizing job orders to ensure a smooth workflow.
  • Organized project schedules, ensuring clear communication between clients, contractors, and suppliers, to meet deadlines.

Education

Bachelor of Science - Data Analytics

Southern New Hampshire University
Hooksett, NH
12-2026

High School Diploma -

Sacramento Adventist Academy
Carmichael, CA
05-2014

Skills

  • Operations management
  • Customer service
  • Workflow optimization
  • Training and coaching
  • Project management

Languages

Serbian
Native/ Bilingual

References

References available upon request.

Timeline

Office Manager

Aspen Dental
12.2023 - Current

Barista Manager

Dutch Bros
06.2018 - 06.2023

Administrative Assistant

MJ Quality Floors
01.2016 - 06.2018

Bachelor of Science - Data Analytics

Southern New Hampshire University

High School Diploma -

Sacramento Adventist Academy

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