Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative (Remote)
Best Buy Inc
Tuscaloosa, AL
02.2021 - 09.2022
Developed strong relationships with customers by providing personalized assistance and support.
Tracked orders from start to finish to ensure timely delivery of goods or services.
Answered customer inquiries and provided accurate information regarding products and services.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Maintained a high level of professionalism when dealing with difficult customers.
Bread Packer (Warehouse)
Flowers Bakery
Villa Rica, GA
06.2023 - 09.2023
Maintained a safe, clean and organized work environment.
Ensured that all product labels were accurate and up-to-date.
Operated machinery such as bagging machines, slicers, and ovens safely and efficiently.
Used automated systems such as scanners, scales, conveyors during daily operations.
Maintained records of production quantities, materials used, and other related data.
Trained new employees on proper procedures for packaging bread products accurately and efficiently.
Resolved customer complaints quickly and professionally when necessary.
Paint Shop Laborer (Warehouse)
Mercedes-Benz U.S. International, Inc. (MBUSI)
Vance, AL
09.2022 - 06.2023
Followed safety procedures when handling hazardous materials such as solvents and thinners.
Sandblasted metal components prior to painting them.
Monitored inventory levels of paints, thinners, primers, abrasives.
Checked pressure gauges on equipment regularly to ensure proper functioning.
Assisted in mixing custom colors for special projects.
Observed environmental standards when disposing of used paints and other chemicals.
Applied coats of paint with rollers, brushes, or spray guns.
Utilized hand tools such as scrapers, wire brushes, and sandpaper to remove old paint from surfaces.
Consulted with customers regarding their desired color scheme.
Culinary Manager
Six Flags Over GA
Austell, GA
05.2019 - 12.2020
Maintained a safe, clean and organized work environment.
Ensured that all product labels were accurate and up-to-date.
Operated machinery such as bagging machines, slicers, and ovens safely and efficiently.
Reported any malfunctions or damages to equipment immediately.
Maintained records of production quantities, materials used, and other related data.
Trained new employees on proper procedures for packaging bread products accurately and efficiently.
Resolved customer complaints quickly and professionally when necessary.