Tamaria Shaffer
Houston,TX
Summary
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Crew Member
Taco Bell
07.2025 - 08.2025
- Maintained cleanliness and organization of food preparation areas, adhering to health and safety standards.
- Collaborated with team members to streamline operations during peak hours, improving overall service speed.
- Provided exceptional customer service by ensuring accurate order fulfillment and addressing customer inquiries efficiently.
- Worked front counter, drive-thru and other areas.
Crew Leader
McDonald's
01.2023 - 08.2025
- Supervised daily operations, ensuring adherence to quality standards and safety protocols.
- Trained and mentored team members, enhancing service efficiency and customer satisfaction.
- Implemented process improvements, reducing wait times and streamlining workflow.
- Managed conflict resolution among staff, fostering a collaborative work environment.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Family Babysitter
Johnson Family
11.2020 - 05.2024
- Supervised daily activities ensuring safety and well-being of children.
- Developed engaging educational and recreational activities promoting creativity and learning.
- Communicated effectively with parents regarding children's progress and behavior.
- Managed schedules, including meal times, playdates, and homework sessions efficiently.
- Implemented routines that fostered independence and responsibility in children.
Education
Nursing
University of Houston
Houston, TX05-2029
High School Diploma -
Madisonville High School
Madisonville, TX05-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Customer engagement
Timeline
Crew Member
Taco Bell
07.2025 - 08.2025
Crew Leader
McDonald's
01.2023 - 08.2025
Family Babysitter
Johnson Family
11.2020 - 05.2024
Nursing
University of Houston
High School Diploma -
Madisonville High School