Tamaryn Thomas
San Diego,CA
Summary
Talented Assistant Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Michaels Arts and Crafts
San Diego , CA
05.2022 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Ensured compliance with all safety regulations throughout the store premises.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
Assistant Store Manager
JOANN Fabrics and Crafts
San Diego, CA
08.2020 - 05.2022
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Prepared staff work schedules and assigned team members to specific duties.
Key Holder
JOANN Fabrics and Crafts
San Diego
01.2017 - 08.2020
- Provided customer service including cashiering, merchandising and restocking shelves.
- Assisted customers with product selection and resolving complaints.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
- Reconciled daily sales receipts against cash drawer for accuracy.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
Education
Some College (No Degree) - Interior Design
San Diego Mesa College
San Diego, CASkills
- Operations Oversight
- Mentoring and Coaching
- Order Management
- Inventory Control
- Hiring and Training
- Customer Service and Engagement
Timeline
Assistant Store Manager
Michaels Arts and Crafts
05.2022 - Current
Assistant Store Manager
JOANN Fabrics and Crafts
08.2020 - 05.2022
Key Holder
JOANN Fabrics and Crafts
01.2017 - 08.2020
Some College (No Degree) - Interior Design
San Diego Mesa College
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