Tamekia Shumpert

A professional strategic thinker who is articulate, detail-oriented and can build rapport with a team as well as community stakeholders. Accustomed to building relationships with people within an organization to make the organization effective and efficient in their operations. A proven leader, with an established reputation for meeting goals on time. Seeking a position where my professional experience and skills will allow me to make an immediate contribution as an integral part of a progressive company. Recognized for instilling customer focus, as well as being proactive and timely in a fast-paced, rapidly changing environment. As I emerge my career with professional challenges and growth, I would add value as part of the team.

• Supervised team of [Number] staff members.

• Quest Community Development Corporation, Atlanta, GA, 03/2023, Present, Lead Case Manager, Oversee all services and operational activities, Continually monitor and evaluate each client’s progression through their case management plan, Prepare and maintain accurate confidential case files, and contractual paperwork, Act as housing liaison between tenants and landlords
• GA Department of Community Affairs, Atlanta, GA, 06/2021, 03/2023, ERA Processor, Provides consultation to case management agencies, clients, and vendors regarding the emergency rental and utility assistance program. Collaborates with local community agencies and governmental agencies., Review accuracy and completeness of files and ensure that all supporting documents are present., Ensure all application standards are met in order to process, Manage a pipeline of applications while maintaining excellent customer service
• Nicholas House, Atlanta, GA, 09/2020, 05/2021, Housing Stability Rapid Exit and Diversion Case Manager, Adhered to the grant requirements and maintained 100% complaint and provided service to over 100 individuals/families at risk of becoming homeless or newly homeless with support., Performed housing assessments to determine eligibility and developed individual housing action plans for individuals served through the program., Processed referrals for resources and services (housing, mental health, employment, healthcare, transportation, substance abuse, etc.), Assisted families and individuals who are newly homeless or at risk of being homeless by responding to and assessing the requests of those in a housing crisis and identifying solutions to prevent possible homelessness, entering the shelter/homeless system, and exiting the shelter/homeless system. Ensure that all application standards are met in order to process.
• Region 8 Mental Health, Brandon, MS, 04/2019, 08/2020, PACT Mental Health Specialist, Worked with adults and children to develop case management plans related to core goal areas such as outpatient mental health services, stable housing, daily activities, employment, family stabilization and support., Collaborated with other team members to determine the appropriateness of the intervention and the prescribed therapy., Developed a robust and intense outpatient mental health program that resulted in a 85% reduction in inpatient hospitalizations.
• Saint Joseph’s Mercy Care, Atlanta, GA, 12/2014, 04/2019, Recuperative Care Senior Mental Health Specialist, Conducted assessment of clients' addictive behaviors, need for socialization and other life changes., Facilitated and lead weekly life skill groups for the Men’s Recuperative Care Program., Developed treatment plans and made referrals to appropriate agency based on patient needs and monitor patient progress, Served as a liaison and collaborated with other case managers, probation officers, social workers, and substance abuse professionals to provide quality mental health care for clients.

• Community Health Worker Training - 2022-2023