Summary
Overview
Work History
Skills
Timeline
Accomplishments
Education
Generic
Tamieka Gooding-Grundl

Tamieka Gooding-Grundl

Rehoboth Beach,DE

Summary

Offers extensive experience in real estate sales, broadcast operations, fulfillment and distributions management. Leverages interpersonal and communication skills to establish and maintain positive relationships with clients and staff. Applies a collaborative leadership approach to foster a team-oriented environment, facilitate knowledge transfer, and drive business results. Known as a resourceful problem solver who works well under pressure, adapts easily to changing situations, and quickly masters new responsibilities. Open to travel and relocation. Core competencies include: Strategic Planning Budgeting Policy/Procedure Development Process Improvement Startup Operations Prospecting Marketing Customer Service Contract Preparation/Negotiation Client/Vendor Support Project Coordination Interviewing Training/Development Multi-Tasking Accomplished Real Estate Agent skilled at evaluating and marketing investment properties through large scale open houses. Expertly analyzes comparable property, short sale and foreclosure statistics to realize clients' best possible financial return. Well-developed network of real estate professionals, mortgage lenders and inspectors. Well-qualified [Job Title] with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Detail-oriented Realtor excels in real estate sales and brings knowledge of insurance and financing processes. Skilled in leveraging client services talent and company branding to increase profitability. Offers top-notch leadership and multitasking abilities for driving results in fast-paced environments. Licensed in [State]. Talented Realtor with exceptional marketing skills and property sales background. Enthusiastic professional with drive and determination to succeed in new business development. Excellent communicator skilled at relating with people at all levels and offering flexibility of working well on teams or individually. Versatile real estate sales professional with extensive experience in [Type] sales. Demonstrated history of customer service excellence, business acumen and strategic planning. Applies collaborative approach to leadership, fostering team-oriented environment and driving substantial group sales results. MLS expert savvy to market conditions and customer preferences. Real Estate Agent recognized as polished communicator and team leader successful at building long-term relationships by establishing high levels of confidence and trust.

Overview

23
23
years of professional experience
1
1
Certificate
4
4
years of post-secondary education

Work History

Real Estate Agent

JWILLIAMS STAFFING
Bellevue, WA
03.2014 - 08.2014
  • Worked with builders throughout Pierce County, including local builders such as Soundbuilt and national builders such as Quadrant, and D.R
  • Horton
  • Conducted home presentations and tours for prospects, providing builder-specific information and construction details
  • Supported customers throughout the homebuying process; advised on purchasing guidelines
  • Assessed client needs and proposed appropriate properties.
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Negotiated, facilitated and managed real estate transactions.

Real Estate Sales Agent

NEW HOME STAR, WILLIAM RYAN HOMES
, Sussex
10.2019 - 04.2020
  • Agent assigned to local builder William Ryan Home builders, providing sales floor support in local 80+ lot Single family home community
  • Effectively assisting William Ryan Homes prospects and interested buyers, coordinating the resources needed to close home purchases, including financing support through the builders preferred lenders
  • Promotes sales of properties via advertisements, open houses, multiple listing services, and various online advertising platforms
  • Interviews clients to determine what types of properties they are seeking; generates lists of available properties that meet client requirements
  • Calculates competitive market prices by comparing client properties with similar, recently sold properties.
  • Communicated with clients to understand property needs and preferences.
  • Educated clients on sales and buying processes and advised buyers on making decisions.
  • Drafted purchase contracts and necessary paperwork for [Type] property sales using [Software].

Real Estate Sales Agent

PULTE HOMES
Bellevue, WA
08.2014 - 09.2019
  • Provides expert service to Pulte prospects and interested buyers, coordinating the resources needed to close home purchases, including financing support through Pulte Mortgage
  • Promotes sales of properties via advertisements, open houses, multiple listing services, and various online advertising platforms
  • Interviews clients to determine what types of properties they are seeking; generates lists of available properties that meet client requirements
  • Calculates competitive market prices by comparing client properties with similar, recently sold properties.
  • Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Educated clients on sales and buying processes and advised buyers on making decisions.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Communicated with clients to understand property needs and preferences.
  • Drafted purchase contracts and necessary paperwork for purchase agreements using tools such as CRM, DOCUSIGN.

Manager of Digital and Video

QVC INC, Imaging
West Chester, PA
12.2009 - 09.2014
  • Held responsibility for broadcast, web, and print studios with an annual operating budget of $2.3M
  • Oversaw digital and full motion video production studios, including supervising ~65 employees
  • Administered department budgets, managed payroll, and facilitated monthly production meetings
  • Provided performance reports to the Director, VP, and other senior managers
  • Engaged cross-functionally with both internal and external personnel (sales, marketing, studio operations) in support of production teams, vendors, and overall business objectives
  • Transitioned the digital and full motion video studios to a new location with expanded photo shoot capabilities, which allowed the department to grow and meet increasing demand from the QVC.com side of the business
  • Built a core team of supervisors and leads that assessed and updated existing production standards
  • Recruited photography and videography supervisors focused on coaching and training high-performing teams.

Product Display Supervisor

QVC
West Chester, PA
01.2003 - 12.2009
  • Managed production of video and digital content for, LIVE and, .com
  • Consulted with vendors, buyers, and television sales regarding on-air and online strategic product display concepts that adhered to all applicable legal stipulations
  • Coordinated optimal production flow levels in conjunction with product central and studio assistant staff
  • Administered departmental budgets, metric reporting, and payroll for 13 non-exempt employees
  • Established and upheld department standards
  • Played a key role in the startup of QVC’s digital studio, including defining initial digital photography standards
  • Contributed significantly to expanding the digital and full motion video studios, including leading a team to gather and report on metrics for various broadcast backstage production/support areas.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Supervised ongoing daily production phases.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Managed staff hiring, training, and supervision.
  • Cultivated professional working relationships with peers and supervisors.
  • Oversaw, coached and evaluated 33 NON-EXEMPT employees.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Coordinated project workflows for departments.
  • Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement.
  • Created and implemented strategies for improving operational efficiency and accuracy.

Jewelry Fulfillment Supervisor

West Chester, PA
01.2000 - 01.2003
  • Oversaw jewelry packing operations, with emphasis on introducing process improvement concepts
  • Supervised ~60 full-time and on-call personnel
  • Created employee schedules and rotating shifts
  • Provided orientation and policy/ procedure oversight for on-call jewelry packing employees; maintained department payroll for all non-exempt product display employees
  • Worked with human resources partners to develop streamlined training manuals for all full-time and on-call staff
  • Prepared a presentation for Director and VP level decision makers that outlined metrics from a 24-month period to justify the move to a new studio and the hiring of additional staff to accommodate the growth of QVC.com.

Hardgoods and Apparel Fulfillment Supervisor

, Suffolk, VA
01.1999 - 01.2000
  • Directed hardgoods and apparel picking operations for LIVE show orders
  • Maintained ‘point-of-use’ practice to ensure necessary products/goods were available for customer orders
  • Supervised ~30-35 full-time and on-call warehouse employees; handled department payroll for all non-salaried personnel
  • Proposed a cross-training program that enabled utilization of existing full-time headcount rather than hiring of additional on-call support to accommodate high-volume periods
  • Collaborated with warehouse manifest/administrative support staff to provide upper management with more streamlined reports that included only required information.

Distribution Supervisor

DAIMLER-CHRYSLER
, Ontario
10.1997 - 12.1998
  • Managed inbound and outbound functions for a Chrysler parts distribution center, encompassing new parts inventory control, customized handling of dealer orders, special order processing, and as-needed re-order support
  • Held direct responsibility for ~50 UAW employees
  • Collaborated with training administrators and UAW to update specific job functional training manuals
  • Instituted an inventory re-check process to reverse trend of incorrectly shipped orders.
  • Managed and maintained warehouse to comply with company policies and federal regulations.
  • Collaborated with other departments on supply and quality issues.
  • Worked closely with personnel, customers and contractors to resolve problems.
  • Motivated workers to exceptional performance through implementation of new strategies.
  • Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
  • Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
  • Managed labor assignments and equipment allocations and met transportation, operations and production goals.
  • Recommended measures to improve production methods, equipment performance and team operation and productivity.
  • Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
  • Reviewed orders, production schedules, blueprints and shipping or receiving notices and assigned work sequences and material shipping dates and destinations.

Skills

  • Sales Promotion
  • Terms Review and Enforcement
  • Real Estate Development
  • MLS Data Entry and Maintenance
  • Lead Prospecting
  • MLS updating

Timeline

Real Estate Sales Agent

NEW HOME STAR, WILLIAM RYAN HOMES
10.2019 - 04.2020

Real Estate Sales Agent

PULTE HOMES
08.2014 - 09.2019

Real Estate Agent

JWILLIAMS STAFFING
03.2014 - 08.2014

Manager of Digital and Video

QVC INC, Imaging
12.2009 - 09.2014

Product Display Supervisor

QVC
01.2003 - 12.2009

Jewelry Fulfillment Supervisor

01.2000 - 01.2003

Hardgoods and Apparel Fulfillment Supervisor

01.1999 - 01.2000

Distribution Supervisor

DAIMLER-CHRYSLER
10.1997 - 12.1998

Associate of Arts - Public Relations

University of Dayton
08.1992 - 05.1996

Accomplishments

  • Managed the daily sales operations of various single-family home communities for national home builder Pulte Homes, within the Greater Seattle area
  • Partnered with internal teams, including supply chain and distribution leadership, to improve processes and expedite product flow from vendors to distribution centers to broadcast production studios
  • Implemented standardized human resources policies and worked with human resources partners to establish change management processes for various production teams
  • Re-structured both digital and video production studios to utilize dedicated full-time staff and consistently generated 65,000+ video clips and 250,000+ website images annually, while maintaining product imaging standards to ensure consistent product presentation across all platforms
  • Rolled out new standards and productivity programs for a packing department that were adopted throughout an entire outbound distribution fulfillment area
  • Re-structured on-call packing employees’ schedules to ensure department operated under or at budget for indirect support during high-volume periods while upholding high productivity levels
  • Improved multiple order fulfillment efficiencies through implementation of new batch pick policies/procedures and department-wide re-training programs
  • Partnered with UAW to maintain positive work relationships and resolve issues without confrontation/escalation.

Education

Associate of Arts - Public Relations

University of Dayton
Dayton, OH
08.1992 - 05.1996
Tamieka Gooding-Grundl