Tamika Bragg
Lenoir City,TN
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
15
15
years of professional experience
Work History
General Manager
Marco's Pizza
Hardin Valley, TN, TN
04.2010 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Education
High School Diploma -
Karns High School
Knoxville, TN03-2010
Skills
- Sales
- Trend analysis
- Schedule management
- Customer retention
- Labor cost controls
- Budget forecasts
- Top talent recruiting, hiring, and retention
- Purchasing and planning
- Time management
- Training and development
References
References available upon request.
Timeline
General Manager
Marco's Pizza
04.2010 - Current
High School Diploma -
Karns High School
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