Tamika White
Detroit,MI
Summary
Proven leader at Crain Communications, adept in strategic planning and staff management, significantly enhancing operational efficiency and stakeholder satisfaction. Excelled in project and financial management, fostering team productivity and client loyalty through expert negotiation and data-driven decisions. Achieved high-priority task completion within strict deadlines, demonstrating exceptional organizational and interpersonal skills.
Also, a motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
25
25
years of professional experience
Work History
Associate Manager
Crain Communications
01.2019 - 05.2024
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
- Remedied issues and conflicts among workers using negotiation and active listening.
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Established strong relationships with key stakeholders, fostering collaboration and mutual support.
- Optimized workflow processes to reduce bottlenecks and increase overall effectiveness.
- Delivered comprehensive reports on key performance indicators, driving data-driven decision-making among leadership teams.
- Mentored junior team members, contributing to their professional growth and skill development.
- Enhanced team productivity by implementing efficient project management strategies.
Account Manager
Crain Communications
01.2014 - 01.2019
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
Data Analyst
Crain Communications
08.1999 - 01.2014
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Sorted documents and maintained organized filing process.
- Verified accuracy of data entered into system to produce error-free reports.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Organized, sorted, and checked input data against original documents.
- Followed established procedures to enter and process data correctly.
- Completed data entry tasks with accuracy and efficiency.
Education
High School Diploma -
Martin Luther King Jr, Sr High School
Detroit, MI06.1993
Skills
Staff Management
Strategic Planning
Negotiation
Operations Management
Project Management
Financial Management
Department Oversight
Customer Relations
Project management abilities
Timeline
Associate Manager
Crain Communications
01.2019 - 05.2024
Account Manager
Crain Communications
01.2014 - 01.2019
Data Analyst
Crain Communications
08.1999 - 01.2014
High School Diploma -
Martin Luther King Jr, Sr High School
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