Tammie Long
Mesa,AZ
Summary
Dynamic Engagement Specialist with a proven track record at Reach Kidney Care, excelling in cross-functional coordination and community relationship building. Successfully retained high-value clients through tailored re-engagement strategies, showcasing strong problem-solving skills and effective communication. Committed to fostering collaboration and enhancing patient success in healthcare environments.
Overview
14
14
years of professional experience
Work History
Engagement Specialist
Reach Kidney Care
07.2020 - Current
- Introduce patients to the Reach Kidney Care program and get them scheduled with a Care Manager.
- Coordinated with other departments within the organization when necessary, fostering an environment of collaboration towards shared objectives related to patient success.
- Upload documents and insurance information into the medical records.
- Successfully retained patients and keep them engaged in the program.
- Successfully retained high-value clients by implementing targeted action plans focused on re-engagement efforts tailored specifically to their needs.
Ministry Assistant
Grace Hill Church
09.2016 - 06.2020
- Schedule weekly volunteers for Children's Ministry.
- Schedule First Impression Team volunteers weekly.
- Maintained accurate records of church membership, attendance, and financials, enabling informed decision-making by leadership.
- Manage Financial data system to include recording weekly giving in Quickbooks.
- Manage Financial reporting on a weekly, monthly and yearly basis.
- Answer phone and help members, visitors and staff with weekly needs.
Ministry Assistant
The Orchard Fellowship
01.2011 - 09.2015
- Managed inventory levels for supplies needed in various ministry areas, maintaining cost-effective purchasing practices.
- Responsible for maintaining and reporting membership records.
- Assisted in planning of weekly worship with the Creative Team.
- Scheduled weekly volunteers for the children's ministry.
- Answered phone and helped members and staff with weekly needs.
- Collaborated with other ministries to create meaningful outreach opportunities for congregants, resulting in stronger connections within the community.
Education
Cheatham County Central High School
Ashland City, TN No Degree - Medical Terminology
Nashville State Tech
Nashville, TN01-1993
Skills
- Brand awareness
- Cross-functional coordination
- Problem-solving
- Decision-making
- Customer service
- Internal communications
- Data entry
- Community relationship building
- Communication strategy development
- Schedule coordination
- Strategy development
- Contact database management
- Teamwork
- Teamwork and collaboration
- Multitasking
- Multitasking Abilities
- Excellent communication
- Active listening
- Effective communication
- Adaptability and flexibility
Timeline
Engagement Specialist
Reach Kidney Care
07.2020 - Current
Ministry Assistant
Grace Hill Church
09.2016 - 06.2020
Ministry Assistant
The Orchard Fellowship
01.2011 - 09.2015
Cheatham County Central High School
No Degree - Medical Terminology
Nashville State Tech
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