Tammy Baker
Venus ,Texas
Summary
Dynamic Property Manager with a proven track record at Access Self Storage, excelling in customer service and operational efficiency. Skilled in property inspections and preventive maintenance, I successfully implemented new management software, enhancing workflow and client satisfaction. A creative multi-tasker, I thrive in fast-paced environments while maintaining high standards of organization and cleanliness.
Overview
2027
2027
years of professional experience
Work History
Property Manager
Access Self Storage
Midlothian, TX
01.2024 - Current
- Oversee property management and office operations.
- Implemented transition of property to new rental management software, optimizing operational efficiency.
- Streamlined office organization by maintaining cleanliness and ensuring availability of moving materials.
- Streamlined daily task logging to enhance time management efficiency.
- Oversaw property cleanliness through effective weed and pest removal and routine maintenance tasks.
- Executed routine maintenance and repairs on golf carts to ensure optimal performance.
- Managed auction verification processes to ensure compliance and accuracy.
- Delivered exceptional customer service while enhancing communication skills.
- Enhanced U-Haul rental operations by optimizing equipment availability and streamlining truck return processes.
House Keeper
Self-employeed
Midlothian, TX
2016 - Current
- Maintained cleanliness and sanitation of residential environments by adhering to rigorous standards.
- Organized cleaning supplies and maintained inventory for efficient workflow.
- Implemented time management strategies to optimize cleaning schedules.
- Developed customized cleaning plans based on client preferences and needs.
- Provided exceptional customer service to maintain client relationships and satisfaction.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Adhered to professional house cleaning checklist.
Patient Care Taker
Bristol Park Assisted Living & Memory Care
Cleburne, TX
2022 - 2022
- Assisted patients with daily living activities, enhancing comfort and safety.
- Maintained cleanliness and organization in patient care areas to promote infection control
- Documented patient interactions accurately in electronic health records for continuity of care.
- Supported new staff through training on procedures and best practices in patient care.
- Provided emotional support to patients and their families during difficult times, fostering strong relationships built on trust and empathy.
- Enhanced the overall patient experience by anticipating needs, offering assistance proactively, and addressing concerns promptly.
- Facilitated mobility for patients by providing physical assistance and transferring individuals from beds to wheelchairs.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Assisted patients with bathing, grooming, dressing, and oral hygiene care
- Assisted in laundering items, changing sheets, and making beds to maintain cleanliness in patients' bedrooms. Supported patients by organizing and caring for their clothing.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Guided patients to restroom to support bladder and bowel relief requirements.
Delivery Driver/Food Prep
Domino’s Pizza
Mansfield, TX
04.2020 - 2021
- Delivered pizzas and other menu items promptly to enhance customer satisfaction
- Operated GPS systems to optimize delivery routes and reduce travel time
- Assisted in maintaining cleanliness of delivery vehicle for safety compliance
- Managed cash transactions accurately while ensuring secure handling of payments
- Kept detailed records of deliveries and money received from customers.
- Ensured exceptional food handling and preparation standards for culinary staff.
- Ensured cleanliness and organization of customer and employee areas.
- Managed inventory oversight and communicated essential ordering needs to management.
Education
GED -
TCJC
Arlington, TX05.1998
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Skilled multi-tasker
- Creative and adaptable
- Monthly fee and payment collection
- Preventive Maintenance
Additional Information
My years of customer service has taught me about anticipating customers needs as well as continually working on improving my customer service skills. My passion for helping others and over all providing the best experience for customers.
Timeline
Property Manager
Access Self Storage
01.2024 - Current
Delivery Driver/Food Prep
Domino’s Pizza
04.2020 - 2021
House Keeper
Self-employeed
2016 - Current
Patient Care Taker
Bristol Park Assisted Living & Memory Care
2022 - 2022
GED -
TCJC