Tammy Etheridge
McDonough,GA
Summary
I am a organized coordinator focused on boosting customer satisfaction and service quality, reporting and compliance requirements. Skilled managing employee documentation, also being a Team player who excels specialist and leader with advanced organizational, technical, and I am someone who is highly dependable, ethical , and trustworthy.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Scheduler
Northside Hospital
01.2023 - 06.2025
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Verified Insurance
- Provided information as required
- Completed registration
- Optimized scheduling processes by implementing efficient software tools and organizational systems.
Senior Coordinator
Alcon
05.2021 - 10.2023
- Organized Purchasing for customers within the company
- Maintained records of customer needs and preferences
- Used regular correspondence and scheduled status updates to communicate with vendors
- Ensured everything runs at a timely manner
- Gathered and analyzed administrative cost data in order to prepare budgets for corporate management
- Quoted prices to customers
- Problem solving
- Collaborated closely with executive leadership to develop strategic plans that aligned with the organization''s goals and objectives.
- Built strong relationships with stakeholders through effective communication, leading to increased trust and collaboration.
Inventory Specialist
Kuehne+Nagel
06.2020 - 05.2021
- Participated in physical inventory counts to keep information accurate and current
- Coordinated inventory, stocking, ordering products, consolidating, reconciling
- Entered information into the system to update status reports
- Completed physical inventory counts each month.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
Certified Nursing Assistant (CNA)
Northern Illinois Hospice Association
04.2010 - 01.2016
- Turning patients
- Bathing patients
- Feeding and documenting their food and liquid intake
- Checking vitals such as blood pressure and heart rate
- Transporting patients
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Diploma -
01.2013
Skills
- Excellent communication
- Customer Satisfaction
- Documentation and Control
- Workflow planning
- Scheduling
- Customer Service
- Team management
- Operational improvement
- Quick learner
- Time management
- Project organization
- Multi-Tasking
- Critical thinking
- Customer service
- Teamwork and collaboration
- Computer skills
- Attention to detail
- Strong work ethic
- Microsoft Office Suite
- Patient scheduling
Certification
Certified Nursing Assistant (CNA), 04/01/10, Present, Turning patients, Bathing patients, Feeding and documenting their food and liquid intake, Checking vitals such as blood pressure and heart rate, Transporting patients, Answering patient's call lights
Personal Information
- Title: Senior Coordinator
- Work Permit: Authorized to work in the US for any employer
Timeline
Scheduler - Northside Hospital
01.2023 - 06.2025
Senior Coordinator - Alcon
05.2021 - 10.2023
Inventory Specialist - Kuehne+Nagel
06.2020 - 05.2021
Certified Nursing Assistant (CNA) - Northern Illinois Hospice Association
04.2010 - 01.2016
John Adams High School - Diploma,
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