Dynamic Business Office Manager with a proven track record at Cedargate Healthcare, excelling in financial operations and enhancing customer satisfaction. Skilled in account reconciliation and deadline management, I implemented robust accounting practices that improved reporting accuracy and resolved client inquiries efficiently, fostering a positive work environment.
Overview
33
33
years of professional experience
Work History
Business Office Manager
Cedargate Healthcare
05.2021 - Current
Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
Increased accuracy in financial reporting by implementing robust accounting practices and attention to detail in data entry tasks.
Senior Office Support Assistant
Missouri Department of Health and Senior Services
03.2014 - 08.2019
Provided exceptional customer service to both internal and external clients, resolving issues promptly and maintaining satisfaction levels.
Reduced errors in document preparation with meticulous proofreading and attention to detail.
Ensured a positive work environment by effectively addressing employee concerns or conflicts in a timely manner.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Managed data and correspondence to secure information across complex landscapes of organizational departments.
Owner/Operator
Dabbs Farms
01.1993 - 09.2013
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Utilized GPS and other navigation tools to plan routes and stay on schedule.