Summary
Overview
Work History
Education
Skills
Timeline
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Tammy Johnson

Houston,TX

Summary

Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements, and business correspondence. Detail-oriented and methodical Revenue Services offering 24 years of experience in related roles. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks. Leverages resourcefulness, critical thinking skills and superior work ethic for top job performance.

Overview

6
6
years of professional experience

Work History

Billing Specialist

Kidney Spa
03.2023 - Current
  • Improved billing accuracy by implementing a streamlined invoicing process.
  • Increased efficiency within the department by automating routine processes using specialized software tools.
  • Continuously updated billing policies and procedures, ensuring that the department remained agile in response to evolving business needs.
  • Reduced errors in financial records by conducting regular audits of billed accounts.
  • Ensured compliance with industry regulations by staying up-to-date on changes in billing rules and guidelines.
  • Optimized workflow processes for increased productivity within the Billing Department, enabling staff members to focus on more strategic tasks.

Billing Specialist

Oral & Maxillofacial Surgeons Of Houston
12.2021 - 03.2023
  • Improved billing accuracy by implementing a streamlined invoicing process.
  • Reduced errors in financial records by conducting regular audits of billed accounts.
  • Increased efficiency within the department by automating routine processes using specialized software tools.
  • Continuously updated billing policies and procedures, ensuring that the department remained agile in response to evolving business needs.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
  • Supported company growth initiatives by maintaining a scalable billing infrastructure capable of handling increased volumes of transactions smoothly and efficiently.
  • Optimized workflow processes for increased productivity within the Billing Department, enabling staff members to focus on more strategic tasks.

Collection Specialist

Senior Psych Care
03.2018 - 11.2022
  • Monitored accounts receivable aging reports, proactively initiating collection efforts on past-due accounts to minimize losses.
  • Collaborated with cross-functional teams to identify areas for process improvement within the collections department.
  • Developed strong relationships with external agencies to facilitate efficient coordination during escalated collection efforts or legal proceedings involving delinquent accounts.
  • Prepared comprehensive reports analyzing trends in delinquency rates, providing valuable insights to drive decision-making processes at higher levels within the organization.
  • Maintained detailed records of all collection activities, ensuring compliance with company policies and federal regulations.
  • Supported management in devising innovative strategies to reduce bad debt exposure and mitigate risk within the portfolio.

Education

Associate of Arts - Nursing

Houston Community College
Houston, TX
01.2026

Skills

  • Payment posting
  • Claims Processing
  • Invoice Processing
  • Contract Preparation
  • Revenue Cycle Management
  • Insurance collaboration
  • Verifying insurance

Timeline

Billing Specialist

Kidney Spa
03.2023 - Current

Billing Specialist

Oral & Maxillofacial Surgeons Of Houston
12.2021 - 03.2023

Collection Specialist

Senior Psych Care
03.2018 - 11.2022

Associate of Arts - Nursing

Houston Community College

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Tammy Johnson