Tammy Perret
Gonzales,LA
Summary
Dynamic administrative professional with a proven track record excelling in office management and customer service. Skilled in implementing efficient workflows and maintaining data integrity, I leverage strong judgment and decision-making abilities to enhance team productivity and foster collaboration. Proficient in clerical tasks and adept at resolving complex issues.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Administrative Assistant
MetaGlow
Baton Rouge, Louisiana
01.2025 - Current
- Managed daily office operations and organized schedules to ensure efficiency.
- Maintained filing systems and updated records for easy access and retrieval.
- Managed correspondence through emails, phone calls, and mail distribution to ensure timely communication.
- Assisted team members with administrative tasks to enhance collaboration and streamline workflows.
- Implemented office procedures to improve workflow and reduce redundancies.
- Handled confidential documents in an organized fashion according to established protocol.
- Scheduled appointments between clients and customers and internal staff members.
- Processed invoices for payment using accounting software, ensuring accurate financial record-keeping.
Collateral Loan Insurance Clerk
First American Bank and Trust
Vacherie, La
10.2022 - 11.2025
- Processed insurance claims, ensuring accurate records for customer accounts to facilitate timely resolutions.
- Reviewed policy documents for compliance and accuracy, contributing to streamlined approval processes.
- Processed and tracked new policy applications, renewals and cancellations.
- Ensured compliance with all applicable laws and regulations governing the insurance industry.
- Assisted colleagues in resolving discrepancies in insurance documentation, enhancing overall data integrity.
- Updated client information in the database to maintain data integrity.
- Provided support during audits by preparing required documentation and reports.
Customer Relations
Complete Adjusting Services
Prairieville, La
02.2021 - 10.2022
- Cultivated customer relations by developing and implementing effective service standards.
- Resolved customer complaints promptly and professionally while maintaining excellent customer relations.
- Addressed inquiries and resolved customer issues, enhancing overall customer satisfaction.
- Communicated and coordinated orders professionally and promptly, problem-solved customer inquiries and concerns and consistently solidified customer relations.
- Managed customer relations database ensuring accuracy of member profiles and contact information.
- Provided guidance and assistance on implementing new technologies into existing systems used for managing customer relations.
- Monitored market conditions to inform customer relations strategies and adapt practices accordingly.
Tool Trailer Coordinator
United Rentals
Geismar, La
03.2020 - 02.2021
- Managed customer inquiries, delivering timely and accurate information on rental options and pricing to enhance customer satisfaction.
- Created and maintained accurate inventory records for rental equipment and supplies, ensuring availability for customer needs.
- Monitored inventory levels and ordered additional supplies to prevent shortages and support continuous rental operations.
- Supported project management by tracking equipment usage and maintenance schedules effectively.
- Facilitated communication between different departments in order to resolve issues quickly.
Deputy Sheriff
ST. James Sheriff’s Office
Convent, La
11.2015 - 03.2020
- Enforced laws and maintained public safety within the jurisdiction.
- Executed traffic stops and issued citations for violations.
- Responded to emergency calls, assisting victims and ensuring safety during critical situations.
- Executed investigations into criminal activities, gathering evidence to support successful prosecution.
- Prepared detailed reports on incidents and arrests for legal proceedings.
- Utilized law enforcement databases to identify suspects or verify information related to investigations.
- Arrested and transported suspects or prisoners to jail or court to maintain custody.
- Patrolled assigned areas to detect suspicious activity and enforce laws and regulations.
- Responded to emergency calls for service involving domestic disputes or other potentially hazardous situations.
- Interviewed witnesses and victims of crimes to obtain additional information regarding incidents under investigation.
- Drafted incident reports detailing criminal activity, civil proceedings and varied incidents.
- Collected and preserved evidence associated with crimes, supporting investigations
- Developed community relationships through participation in events, fostering trust and cooperation between law enforcement and residents.
Corrections Sergeant
Elayn Hunts Correctional Center
St. Gabriel, La
06.2013 - 06.2015
- Supervised daily operations and security protocols in the correctional facility.
- Managed inmate behavior through conflict resolution and effective communication techniques.
- Managed emergency situations to ensure safety and security within the facility.
- Assessed potential risks posed by inmates and took appropriate action when necessary.
- Conducted regular inspections to ensure safety and compliance with facility regulations.
- Conducted regular searches of cells, common areas, visitors, mail. to detect contraband items.
- Maintained accurate records of incidents, inmate activities, staff performance to support operational decision-making.
- Collaborated with law enforcement and legal representatives to ensure effective resolution of inmate-related matters.
- Coordinated inmate transfers between facilities or outside institutions.
Warehouse Technician
Louisiana Cat
Reserve, La
07.2012 - 06.2013
- Operated forklifts to efficiently move materials, ensuring timely access for order fulfillment.
- Operated forklifts safely while loading and unloading pallets from trailers or staging areas within the warehouse facility.
- Inspected incoming shipments for quality and accuracy before storage.
- Maintained accurate inventory records using warehouse management software, supporting effective stock management.
- Collaborated with team members to ensure timely order fulfillment.
- Implemented best practices for material handling and safety compliance standards.
- Conducted regular equipment maintenance checks, ensuring reliable operations and minimizing downtime.
- Assisted in physical inventories by counting stock items and recording results on designated forms.
- Maintained a safe working environment by adhering to safety policies and procedures.
Education
TWIC Card -
Twic
Baton Rouge, LA09-2030
GED - General
Dillard University
New Orleans11.2011
Skills
- Office administration
- Data Entry
- Data entry
- Regulatory Compliance
- Customer Service
- Judgment and Decision Making
- Risk Management
- Active Listening
- Computer and Electronics
- Writing
- Learning Strategies
Certification
TWIC Card, Expires September 2030
Certification
- Healthcare Training Institute
Phlebotomy Certified February,27 2012
Kenner, LA
Timeline
Administrative Assistant
MetaGlow
01.2025 - Current
Collateral Loan Insurance Clerk
First American Bank and Trust
10.2022 - 11.2025
Customer Relations
Complete Adjusting Services
02.2021 - 10.2022
Tool Trailer Coordinator
United Rentals
03.2020 - 02.2021
Deputy Sheriff
ST. James Sheriff’s Office
11.2015 - 03.2020
Corrections Sergeant
Elayn Hunts Correctional Center
06.2013 - 06.2015
Warehouse Technician
Louisiana Cat
07.2012 - 06.2013
TWIC Card -
Twic
GED - General
Dillard University