Experienced professional adept at overseeing diverse commercial property portfolio. Demonstrates exceptional ability to manage large-scale projects while ensuring building success and safety.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Property Manager
Bigelow Management LLC
Phoenix, Arizona
07.2017 - Current
Coordinated with vendors to procure services including repairs, renovations, and landscaping.
Facilitated lease negotiations and handled rental agreements within the realm of property management.
Effectively addressed and resolved tenant grievances in a prompt manner, prioritizing customer contentment.
Oversaw the accurate documentation of financial transactions such as rent collections, security deposits, and other revenue streams.
Led a team of property staff members.
Synchronized efforts with maintenance team and contractors to expedite move-out turnovers.
Assistant General Manager
Panera Bread Company
Chandler, Arizona
01.2013 - 07.2017
Developed staffing plans based on analysis of current staffing levels, production demands, and customer needs.
Guaranteed compliance with federal, state, and local labor laws.
Demonstrated commitment to following industry guidelines and internal protocols.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Ensured timely and accurate maintenance of employee attendance records, payroll information, and vacation requests.
Established efficient workflow processes throughout the organization
Education
Bachelor of Science - Human Resources Management
Western Governors University
Salt Lake City, UT
01-2014
Associate of Science -
Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZ
01-2000
Skills
Property Management
Tenant relations
Compliance Monitoring
Staff Management
Skilled multi-tasker
Fair housing mandates
Valid AZ driver's license
Customer service-focused
Administrative Support
Vendor Management
Certification
Certificate of Culinary Arts, 1999
Certificate of Pastry Arts, 2004 French Pastry School, Chicago, IL
References
References available upon request.
Timeline
Property Manager
Bigelow Management LLC
07.2017 - Current
Assistant General Manager
Panera Bread Company
01.2013 - 07.2017
Bachelor of Science - Human Resources Management
Western Governors University
Associate of Science -
Maricopa Community Colleges - Scottsdale Community College
Certificate of Culinary Arts, 1999
Certificate of Pastry Arts, 2004 French Pastry School, Chicago, IL
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