Summary
Overview
Work History
Education
Skills
Timeline
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Taneisha Bethea

St. Albans,NY

Summary

Experienced and highly motivated customer service associate with 10 years of professional service experience. Proven track record of providing quick and friendly assistance, ensuring customer satisfaction. Skilled at multitasking and maintaining composure in high-pressure situations. Known for attention to detail and adeptness in editing information to achieve desired outcomes. Seeking a goal-oriented workspace to expand knowledge and contribute to a dynamic work environment.

Overview

10
10
years of professional experience

Work History

Customer Service Associate

Walmart
06.2019 - Current
  • Assist customers with any inquiries while ensuring the highest standards of customer service are met
  • Help customers resolve purchasing problems
  • Assist customers with relevant products and services
  • Resolve customer complaints, guide them and provide relevant information
  • Processing refunds and exchanges, resolving complaints

Cashier

Walmart
05.2015 - 06.2019
  • Handle cash, credit or check transactions with customers
  • Collect payments
  • Ensure pricing is correct
  • Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
  • Bag items carefully
  • Maintain clean and tidy checkout areas

Education

HS Diploma -

Martin Van Buren High School
06-2016

Skills

  • Safety regulations
  • Active listening
  • Data entry
  • Work ethic
  • Patience and empathy
  • Cleaning and sanitizing
  • Money handling
  • Cash register operation
  • Payment processing
  • Issue resolution
  • Paperwork processing
  • Data collection
  • Staff training

Timeline

Customer Service Associate

Walmart
06.2019 - Current

Cashier

Walmart
05.2015 - 06.2019

HS Diploma -

Martin Van Buren High School

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Taneisha Bethea