Summary
Overview
Work History
Education
Skills
Timeline
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TANESHA ACCIUS

Lauderhill,FL

Summary

Dedicated customer service representative for over a year with experience in managing. Solid team player with an upbeat, positive attitude and proven skill in establishing rapport with customers. Motivated to maintain customer satisfaction and contribute to company success.

Overview

2
2
years of professional experience

Work History

Shift Leader

Planet Fitness
09.2021 - 08.2022
  • Delegated tasks to employees and monitored activities and task completion.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Greet members and guests
  • Analyze gym stats
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

Assistant Manager

Planet Fitness
08.2022 - 07.2023
  • Collaborated with the General manager to develop strategies for achieving sales and profit goals.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Provided optimal assistance to the general manager and handles a variety of tasks.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Organized schedules, workflows, and shift coverage to meet expected business demands.
  • Delegated daily tasks to team members
  • Dealt with member’s accounts and billing problems
  • Delegated work to staff, setting priorities and goals.

Education

IN PROGRESS OF BACHELOR'S DEGREE - Nursing

Nova Southeastern University
Davie, FL
06.2027

Skills

  • Customer service
  • Problem solving
  • Multitasking
  • Communication
  • Team building
  • Time management

Timeline

Assistant Manager

Planet Fitness
08.2022 - 07.2023

Shift Leader

Planet Fitness
09.2021 - 08.2022

IN PROGRESS OF BACHELOR'S DEGREE - Nursing

Nova Southeastern University

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TANESHA ACCIUS