Tania Umana
Pomona,NY
Summary
Responsible and reliable worker with strong communication and leadership skills. Experienced in providing support, maintaining a safe environment , and being patient with other. Willing to take on new responsibilities and roles.
Overview
4
4
years of professional experience
Work History
Crew Member
Dunkin' Donuts
03.2025 - 01.2026
- Prepared and served beverages and food items according to established recipes and standards.
- Maintained cleanliness and organization of work areas, ensuring compliance with health regulations.
- Operated cash register, processed transactions accurately, and handled customer payments efficiently.
- Assisted in inventory management by restocking supplies and notifying management of low stock levels.
- Provided friendly and efficient customer service, addressing inquiries and resolving issues promptly.
- Participated in training new crew members on operational procedures and best practices.
- Adapted quickly to changing priorities in a fast-paced environment while maintaining high service quality.
Dental Assistant
Kind Smiles Dental
02.2025 - 08.2025
- Assisted dentists during various dental procedures to ensure patient comfort and operational efficiency.
- Prepared examination rooms and sterilized instruments to maintain a clean, safe environment for patients.
- Collaborated with dental team members to streamline processes and improve patient care delivery.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Educated patients on oral hygiene practices to promote preventive care and improve overall health outcomes.
Hostess
Orangetown Classic Diner
10.2021 - 06.2024
- Greeted and seated guests, ensuring timely and efficient service flow.
- Managed reservations using digital booking system, optimizing table turnover.
- Coordinated with kitchen staff to relay special requests and dietary restrictions.
- Trained new host staff on customer service protocols and operational procedures.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Education
High School Diploma -
Ramapo High School
Spring Valley, NYSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cleaning
- Attention to detail
- Leadership qualities
- Reliability and punctuality
- Workplace safety
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Crew Member
Dunkin' Donuts
03.2025 - 01.2026
Dental Assistant
Kind Smiles Dental
02.2025 - 08.2025
Hostess
Orangetown Classic Diner
10.2021 - 06.2024
High School Diploma -
Ramapo High School