Taniece Hutcheson
Lauderdale Lakes,FL
Summary
Dedicated Customer Service professional with knowledge of service delivery, dispatch coordination, and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.
Overview
10
10
years of professional experience
Work History
Driver
Uber And Lyft
Fort Lauderdale, FL
08.2019 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Answered incoming calls and text messages, providing frontline customer support.
Independent Health Distributor
Herbalife Ltd.
Fort Lauderdale, FL
11.2013 - Current
- Analyzed clients eating habits, outlined areas for improvement and developed goal plans with ideal life changes to support wellness.
- Communicated with suppliers daily about inventory needs and sales success.
- Delivered orders to customers to drive full satisfaction.
- Maintained positive relationships with customers to promote continued business opportunities.
Sales Associate
SB Hair and Body
Fort Lauderdale, FL
06.2022 - 05.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
Dispatcher
Hertz Rental Car
Fort Lauderdale, FL
11.2016 - 11.2018
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Kept up-to-date rental records and customer information in company systems to track client interests and preferences.
- Provided callers with product and customer service information to foster brand loyalty.
Education
Certificate - Phlebotomy
Clinical Solution Medical Training
Fort Lauderdale, FL05.2022
GED -
Boyd Anderson High School
Fort Lauderdale, FL06.2002
Skills
- Customer Service
- Strategic Planning
- Upselling and Cross-Selling
- Account Management
- Data Tracking
- Information Services
- Microsoft Word
- Microsoft Excel
Timeline
Sales Associate
SB Hair and Body
06.2022 - 05.2023
Driver
Uber And Lyft
08.2019 - Current
Dispatcher
Hertz Rental Car
11.2016 - 11.2018
Independent Health Distributor
Herbalife Ltd.
11.2013 - Current
Certificate - Phlebotomy
Clinical Solution Medical Training
GED -
Boyd Anderson High School
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