Tanisha Whisenton
St Louis,MO
Summary
Adept Office Manager with a proven track record at I Care CNA Services INC., excelling in workflow optimization and staff hiring. Demonstrated ability to maintain efficiency and compliance, alongside enhancing team performance through effective leadership. Skilled in vendor engagement and maintaining a calm demeanor under pressure, significantly contributing to organizational success.
Overview
21
21
years of professional experience
Work History
Office Manager
I Care CNA Services INC.
Saint Louis , MO
11.2014 - Current
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Responded to customer inquiries via phone or email in a professional manner.
- Maintained confidential records relating to personnel matters.
- Assisted in recruiting, onboarding and training new employees.
- Delegated work to staff, setting priorities and goals.
Correctional Officer
City Of Saint Louis
Saint Louis , MO
06.2004 - 11.2014
- Implemented defensive tactics and physical restraints to maintain safety and security of facility.
- Maintained records of prisoners' identification and charges.
- Inspected cells and other areas for contraband and safety hazards.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
Education
Some College (No Degree) -
Saint Louis Community College
St. Louis, MOSkills
- Staff hiring
- Billing
- Bookkeeping
- Vendor engagement
- Workflow optimization
- Mail handling
Timeline
Office Manager
I Care CNA Services INC.
11.2014 - Current
Correctional Officer
City Of Saint Louis
06.2004 - 11.2014
Some College (No Degree) -
Saint Louis Community College
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