Tanner Church
Clayton,NC
Summary
Goal-oriented professional successful at closing sales and satisfying customers. Stays on top of changes in marketing, customer purchasing and service standards. Continuously meets and exceeds sales objectives. Creative in overcoming obstacles and satisfying challenging customers. Proficient in operations management/business development & growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Automotive Sales Consultant
Capital Chrysler Jeep Dodge
09.2023 - Current
- Top sales person at dealership, selling over 240 new/used vehicles two years in a row.
- Built rapport with clients, leading to increased customer loyalty and repeat business.
- Managed customer inquiries and follow-ups, ensuring timely responses and improved customer engagement.
- Collaborated with finance team to streamline customer financing options, enhancing customer satisfaction.
General Manager
Workout Anytime Raleigh
07.2022 - 08.2023
- Led daily operations of fitness center to maintain smooth functioning and member satisfaction.
- Implemented promotional strategies to attract new members and retain existing ones.
- Ensured the decrease of member attrition and added to bottom line membership base month over month.
- Managed staff scheduling to enhance workforce efficiency and ensure adequate coverage.
- Developed training programs for new employees to improve overall service quality.
- Monitored financial performance to maintain budgetary compliance and resource allocation.
Regional Manager
Workout Anytime, LLC.
10.2017 - 07.2022
- Directed regional operations, focusing on inventory control, staffing optimization, logistics, and customer service enhancement.
- Oversaw daily operations across multiple locations, ensuring adherence to service standards and enhancing customer satisfaction.
- Analyzed regional financial data to identify areas of growth opportunities.
- Improved individual location efficiency through effective leadership restructuring.
- Tracked team progress against goals and objectives established by executive management, facilitating alignment and accountability.
- Mentored and coached staff members throughout the region.
- Developed training programs for staff to enhance customer engagement and retention.
Education
Bachelor of Science - Business Management
Strayer University
Online05-2029
High School Diploma -
North Iredell High School
06-2016
Skills
- Customer relationship management
- Sales coaching
- Upselling and cross selling
- Client retention strategies
- Sales strategy development
- Product knowledge expertise
- Automotive industry
- Employee training
- Team building
- Strong negotiation
- Effective communication
- Building rapport
Certification
AFIP Certified, 09/01/25, 09/30/27, AFIP certified through The Associated Of Finance and Insurance Professionals.
Timeline
Automotive Sales Consultant
Capital Chrysler Jeep Dodge
09.2023 - Current
General Manager
Workout Anytime Raleigh
07.2022 - 08.2023
Regional Manager
Workout Anytime, LLC.
10.2017 - 07.2022
Bachelor of Science - Business Management
Strayer University
High School Diploma -
North Iredell High School