Tanya DeRuiter
Brighton,MI
Summary
Dynamic and results-driven professional with extensive experience at Pilot Travel Centers, excelling in customer service and team leadership. Proven track record in cash operations and safety compliance, enhancing customer satisfaction and operational efficiency. Adept at training staff and implementing quality assurance measures to ensure exceptional service standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Cashier
Pilot Travel Centers
DEXTER, MI
12.2021 - Current
- Supervised daily cash operations and maintained accurate cash drawer balances.
- Trained and mentored new cashiers on company policies and customer service standards.
- Resolved customer inquiries and issues to enhance overall shopping experience.
- Ensured compliance with safety and sanitation standards in the work area.
- Greeted customers and provided excellent customer service.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
Lead Food Service Worker
Speedway
South Lyon, Michigan
10.2019 - 12.2021
- Supervised daily food service operations and maintained high-quality standards.
- Trained new staff on food preparation and safety protocols.
- Ensured compliance with health regulations and safety guidelines.
- Ensured that all health and safety regulations were followed at all times.
- Monitored temperature logs for refrigerators and freezers and ensured they are within acceptable range according to local health codes.
- Performed variety of duties related to food service.
- Prepared meats, vegetables or desserts according to orders or instructions.
Education
GED -
Shawnee State University
Portsmouth, OH03-2001
Bachelor of Science - Nursing
Shawnee State University
Portsmouth, OHSkills
- Customer service
- Team leadership
- Safety compliance
- Cash operations
- Quality assurance
- Problem solving
- Time management
Certification
- Serve-Safe Certified
Timeline
Lead Cashier
Pilot Travel Centers
12.2021 - Current
Lead Food Service Worker
Speedway
10.2019 - 12.2021
GED -
Shawnee State University
Bachelor of Science - Nursing
Shawnee State University
Similar Profiles
Santausha GantSantausha Gant
Merchandise Manager at Pilot Travel CentersMerchandise Manager at Pilot Travel Centers
Elizabeth StruppElizabeth Strupp
Deli Associate/RSS Assistant/Rss Manager at Pilot Travel CentersDeli Associate/RSS Assistant/Rss Manager at Pilot Travel Centers
Lacorey StevensLacorey Stevens
Merchandiser at Pilot Travel CentersMerchandiser at Pilot Travel Centers
Donovin RobertsDonovin Roberts
Sandwich Artist at Pilot Travel CentersSandwich Artist at Pilot Travel Centers
Joshua FrederickJoshua Frederick
Glass Coordinator at Oldcastle BuildingEnvelopeGlass Coordinator at Oldcastle BuildingEnvelope