Tanya Gregorich
Boynton Beach,FL
Summary
Accomplished Managing Partner at Outback Steakhouse with a proven track record of driving 35% revenue growth through exceptional team leadership and guest experience enhancement. I have successfully fostered a high-retention workplace, significantly reducing turnover while managing P&L and optimizing operational excellence in the casual dining industry over my 30 year career.
Overview
30
30
years of professional experience
Work History
Managing Partner
Outback Steakhouse
03.1996 - Current
- As Managing Partner, I generated a 35% revenue growth ($3.7 M to $5 M) across a 5 year period by enhancing guest experience, effective team leadership and P&L management.
- Cultivated a positive and high retention work place, successfully recruiting, training and motivating a team of 70 employees which reduced turnover by 110% since my takeover in 2019.
- During my time as a Manager, I effectively contributed to the P&L by managing the beverage program end to end, encompassing ordering, inventory control, cost management, waste reduction, ongoing team training sessions, and annual compliance training for Responsible Vending program.
- In the role of Service Tech, I managed restaurant operations across a wide service area (20 location from Jupiter, FL to Key West, FL), ensuring brand consistency and operational excellence. I led new menu rollout meetings and large scale community events promoting the brand.
- As an hourly team member, I held positions as a certified trainer in every role I rapidly got promoted within the FOH - from Hostess to Key Manager - developing expertise in service, bar operations, and pioneering the take out industry all while consistently prioritizing an exceptional guest experience.
Education
Licensed Massage Therapist - Anatomy & Physiology
Florida College of Natural Health
Miami, FL05-1997
High School Diploma -
Coral Park Senior High
Miami, FL06-1996
Skills
- Foodservice management professional
- Adaptability to find solutions for day to day problems while upholding service standards
- P&L Budgeting and management expert
- Exceptional Guest and Employee relations and conflict resolution skills
- Consistent regulatory compliance for state and local law
- Team recruitment, leadership, training, and retention
- FOH & BOH supervisory of High Volume Operations
- Serv Safe certified for food, liquor, and proctor for Serv Safe certifications
Languages
English
Native or Bilingual
Spanish
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Managing Partner
Outback Steakhouse
03.1996 - Current
Licensed Massage Therapist - Anatomy & Physiology
Florida College of Natural Health
High School Diploma -
Coral Park Senior High
Awards
I was named Managing Partner of the Year in 2023