Tanya Morris
Medfinity Health HEB
Bedford,TX
17
years of professional experience
Dedicated Front Office Coordinator with expertise in optimizing patient flow and enhancing service delivery. Strong organizational skills and attention to detail ensure efficient operations in fast-paced clinic environments.
Work History
Front Office Coordinator
6 Years 7 Months- Coordinated patient scheduling to optimize clinic workflow and enhance service delivery.
- Managed front desk operations ensuring efficient patient check-in and check-out processes.
- Implemented electronic health record systems improving data accuracy and accessibility for staff.
- Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.
- Managed high call volumes effectively, addressing patient inquiries and resolving issues promptly.
- Managed inventory of office supplies, ensuring adequate stock levels were maintained for efficient daily operations.
- Safeguarded patient privacy by strictly adhering to HIPAA regulations and maintaining confidentiality at all times.
- Facilitated timely check-in and check-out procedures, streamlining patient flow through the clinic.
- Supported office cleanliness and organization, creating welcoming environment for visitors.
Front Desk Receptionist
11 Years 11 Months- Managed patient scheduling to optimize office workflow and enhance patient satisfaction.
- Coordinated communication between patients and dental staff, ensuring seamless service delivery.
- Implemented efficient filing systems for patient records, improving accessibility and compliance.
- Trained new front desk staff on office procedures and customer service standards.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
High School Diploma
Skills
Customer service expertise
Customer service
Reception duties
Front office management
Insurance verification
Office management
Office organization
Filing
Patient relations
Scheduling appointments
Opening and closing offices
Call routing
Office supplies inventory management
Call forwarding
Exceptional communication
Workflow oversight
Mail sorting
Maintaining confidentiality
Visitor management
Switchboard experience
Office supplies ordering
Appointment confirmation
Phone and email etiquette
Appointment scheduling
Multitasking and organization
Scheduling
Timeline
Front Office Coordinator
Medfinity Health HEB
01.2020 - CurrentRead More
Front Desk Receptionist
Boozer Dental Works
01.2010 - 12.2021Read More
Lindale High School
High School Diploma
Read More