Tanya R. Thompson

Work History

Sr. Processor

CrossCountry Mortgage LLC

04.2024 - 11.2024

Handle a pipeline of 30-35 loans
Check pipeline screen daily for application dates, commitment dates, closing dates, lock expiration dates and notes dates to determine what will be reviewed and worked on a daily
Review of new processing loans within 48 hours
Send out needs list to borrower through email
Review of income and required documents needed for conditional approval
Review of conditions within 48 hours of receipt for loans in processing and initial review
Follow up with borrowers of missing conditions every 3–4 days via email and phone call
Pipeline meeting with Loan Officer once a week to communicate for the week
Submit all conditions to underwriter timely matter to receive a CTC to meet estimated closing date
Coordinate with all parties in transaction including Bank Attorney, Attorneys and Title Company

Loan Production Assistance

CMG Homeloans

Ryebrook, NY

06.2023 - 04.2024

Perform preliminary review of third-party reports and documentation
Contact Borrower for documentation that is required for pre-approval and or commitment
Review and prepare loan documentation for processing department
Create and nurture relationships with referral partners and borrowers to create new business and retain existing clients
Review income and asset documentation to make sure documentation supports information provided
Support Loan officer in attending real estate open houses and providing mortgage information
Notify Loan officer of any issues or problems and look for ways to resolve

Sr. Processor

Contour Mortgage Corporation

Brooklyn, NY

05.2022 - 01.2023

Functions include evaluating and ensuring overall loan documents are accurate and completed
Ability to compute Self-employed Tax returns and business tax returns
Determine compensating factors when debt to income ratio exceeds guidelines
Communicate as needed with clients and staff
Proven ability to multitask, work independently, and as a team member, while using discretion in decision making and sound judgement in problem solving
Fully process FNMA, FHLMC, FHA, VA and investors guidelines to ensure loan compliance to industry standards from open to close
Validate the data used by the AUS to fully process the file for submission to underwriting
Ordered appraisal reports, tax report verifications, and income and employment verifications, ensuring that all income, asset, and credit documentation was complete prior to submission to underwriting to secure rapid loan closures

Branch Processing Manager

Cliffco Mortgage Bankers

Uniondale, NY

11.2021 - 04.2022

Led a team of 12 processors by organizing meetings, updating Encompass database for information accuracy, communicating with key stakeholders involved in the loan process, reviewing metrics, and ensuring submission within deadlines while maintaining quality
Devised and implemented standard operating procedures (SOPs) and best practices for closing processes, establishing a structure and guidelines to bolster efficiency and team productivity
Instituted use of an automated BOT system that examined loan documents to ensure readiness for processors, streamlining workflows and improving documentation quality
Ensured all HDMA reportable data for both originated and non-originated loans was accurate by comparing HDMA codes to source documents, researching discrepancies, and updating the LAR file through Encompass
Monitored pipeline reports, enabling loans to advance through the system in a timely manner
Followed FNMA, FHLMC
QM, ATR, and investor guidelines to ensure loan compliance to industry standards

Branch Processing Manager | Sr. Processor

CrossCountry Mortgage Services

Melville, NY

07.2019 - 11.2021

Oversaw a team of five processors in closing FHA, VA, conventional, purchase, and refinance loans, distributing cases, resolving issues, and restructuring loans to secure closings
Managed a pipeline of 35 residential mortgage loans, communicating with attorneys, real estate agents, buyers, sellers, title companies, and builders to complete closings within deadlines
Coordinated regular one-on-one meetings with processors, providing training, coaching, and mentorship to develop competencies regarding various loans as well as client relations
Successfully worked in a hybrid setting prior to COVID, utilizing time management and organization skills to excel both in the office and operating remotely
Ran daily, weekly, and monthly accounting and operational reports for the department, providing actionable insights to management to inform data-driven decision-making
Prepared a full package of initial disclosures that complied with applicable regulations

Sr. Processor

Canyon Mtg

01.2019 - 06.2019

Sr. Processor

Homebridge Financial Services

06.2018 - 12.2018

Sr. Processor

Residential Home Funding Corp.

12.2015 - 05.2018

Sr. Processor II

Prospect Mortgage

09.2014 - 01.2015

Sr. Processor

MLD Mortgage

04.2013 - 03.2014

Sr. Processor

ICC

10.2010 - 04.2013

Underwriter

Freelance

04.2004 - 10.2010

Overview

Work History

Sr. Processor

Loan Production Assistance

Sr. Processor

Branch Processing Manager

Branch Processing Manager | Sr. Processor

Sr. Processor

Sr. Processor

Sr. Processor

Sr. Processor II

Sr. Processor

Sr. Processor

Underwriter

Timeline

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