Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Scheduler
Eisenhower Desert Cardiology
Rancho Mirage, CA
01.2020 - Current
Communicated schedule changes effectively throughout the organization when necessary.
Scheduled and confirmed appointments.
Coordinated with patients, staff, and physicians to ensure accurate scheduling of surgeries.
Monitored and updated patient records in the electronic medical record system.
Adhered to HIPAA guidelines when handling confidential information.
Party Hostess
The Village
Palm Springs, CA
10.2017 - 01.2024
Greeted guests upon arrival and provided them with information about the event.
Managed guest list to ensure that only invited individuals were admitted into the event.
Ensured that all guests had a pleasant experience by providing friendly customer service.
Collaborated with other staff members to ensure efficient operations during the party.
Checked identification at entry points when necessary.
Patient Service Representative
West Dermatology
Henderson, NV
10.2022 - 06.2023
Provided customer service by answering patient questions and addressing concerns.
Verified insurance information, collected payments, and scheduled appointments.
Answered incoming calls in a professional manner.
Assisted with scheduling follow-up appointments according to provider availability.
Adhered to HIPAA regulations when handling confidential patient information.
Store Owner
TTZ Hair and Beauty Supply
Palm Springs, CA
10.2012 - 02.2018
Developed store policies and procedures to ensure customer satisfaction.
Maintained records of sales, profits and losses within the store.
Tracked employee performance and provided feedback regularly to ensure quality standards were met.
Organized and scheduled staff to maximize efficiency in the store.
Negotiated contracts with vendors to secure best prices for products.
Patient Care Coordinator/Surgery Scheduler at Eisenhower Health Desert CardiologyPatient Care Coordinator/Surgery Scheduler at Eisenhower Health Desert Cardiology