Tanya Young
Washington,PA
Summary
Driven Certified Nursing Assistant with extensive experience at Washington Hospital, adept in patient care and charting, demonstrated through top-tier customer engagement and efficient data entry skills. Excelled in both healthcare and telemarketing roles, enhancing patient experience and achieving high survey response rates. Proven ability to blend persuasive speaking with compassionate service, elevating patient and client satisfaction.
Overview
30
30
years of professional experience
1
1
Certification
Work History
CNA
Washington Hospital
08.2014 - Current
I am responsible for providing the best hospital experience and i take that very seriously. My daily tasks include providing a supportive attitude, ambulation, feeding, bathing, dressing, incontinence care, maintaining tubal draining, consult calling, making charts, encouragement.
CNA
Humbert Lane
07.2012 - 06.2014
Bathing
Feeding
Ambulation
Range of Motion
Input/Ouput
Charting
CNA
Onward Healthcare Agency
07.2008 - 10.2011
Group home setting administered meds,
feeding, bathing, taking clients on field trips, ambulation,
CNA
Waahington County Health Center
08.2010 - 09.2011
Bathing
Feeding
Ambulation
Range of Motion
Input/Output
Charting
Telemarketer
Smith Barney
10.1994 - 03.1996
We cold called and invited you to attend a free sitdown dinner investment seminar.
Telemarketer
CSI
We cold called and asked ppl. to do surveys.
Education
Medical Assistant - Business Management
ICM School of Business
Pittsburgh, PADiploma - Academics
Washington High School
Washington Pa06.1994
Skills
- Customer Service
- Email and Telephone Etiquette
- Customer Engagement
- Inbound and outbound calls
- Data Entry
- Goal-Oriented
- Outbound Calling
- Telemarketing expertise
- Persuasive Speaking
Certification
CNA Certified and BLS Certified.
Timeline
CNA
Washington Hospital
08.2014 - Current
CNA
Humbert Lane
07.2012 - 06.2014
CNA
Waahington County Health Center
08.2010 - 09.2011
CNA
Onward Healthcare Agency
07.2008 - 10.2011
Telemarketer
Smith Barney
10.1994 - 03.1996
Telemarketer
CSI
Medical Assistant - Business Management
ICM School of Business
Diploma - Academics
Washington High School
Similar Profiles
Christopher SahChristopher Sah
Volunteer at Washington HospitalVolunteer at Washington Hospital
Nicole EstebanNicole Esteban
Kaizen Specialist at Washington HospitalKaizen Specialist at Washington Hospital
Anthony ShankleAnthony Shankle
Stationary Engineer at Washington HospitalStationary Engineer at Washington Hospital
Joyce Doering RN, BSN, CCRNJoyce Doering RN, BSN, CCRN
LEVEL 2 TRAUMA,Neuro/Medical-Surgical ICU/CVICU RN at WASHINGTON HOSPITALLEVEL 2 TRAUMA,Neuro/Medical-Surgical ICU/CVICU RN at WASHINGTON HOSPITAL
Holly TranHolly Tran
Shift Leader at Heartland Restaurant GroupShift Leader at Heartland Restaurant Group