Results-driven deli manager with experience in inventory control, food safety, and daily sales tracking. Skilled in training associates, handling special orders, and resolving customer needs while maintaining fresh, well-presented cases. Focused on improving efficiency, compliance, and profitability.
Overview
8
8
years of professional experience
Work History
Deli Manager
Shaw's Supermarket
Middlebury, VT
04.2025 - Current
Managed deli inventory and replenished refrigerated cases with fresh products to maintain product quality and availability.
Maintained strong case presentation and rotated prepared foods to preserve freshness.
Monitored food safety protocols to ensure compliance with health regulations., sanitation, and temperature checks remained consistent across deli work areas.
Provided training to deli associates on slicing, packaging, and customer service standards.
Responded to customer special orders, product questions, and service requests.
Tracked daily sales reports to identify trends and drive profitability.
Profitability stayed supported through daily review of sales reports.
Medical Biller
University of Vermont Medical Center
Middlebury, VT
04.2022 - 03.2025
Verified insurance coverage and patient eligibility for scheduled services.
Processed patient accounts using medical center billing guidelines and Epic systems.
Investigated claim denials and corrected billing errors for resubmission.
Researched discrepancies between billed charges and payments received from insurance companies or other third party payers.
Communicated with patients about balances, statements, and billing questions.
Coordinated communications between patients, billing personnel and insurance carriers.
Material Handler
BF Goodrich Aerospace
Vergennes, Vermont
01.2021 - 04.2022
Pulled parts for assembly teams using pick lists and barcode scanners.
Staged components for production lines using FIFO and safe handling practices.
Inspected incoming materials for damage, shortages, and labeling accuracy.
Received and distributed incoming materials to designated areas.
Managed work area cleanliness by following company guidelines for organization.
All Round General Laborer
Agway Farm and Garden
Middlebury, Vermont
04.2019 - 09.2021
Operated hand trucks, dollies, and forklifts for material movement.
Unloaded deliveries from trucks and organized backroom inventory.
Loaded animal feed onto delivery trucks for farm customers., soil, and garden supplies for farm and garden customers.
Stocked retail shelves with merchandise for optimal customer display. shelves with lawn, seed, and hardware merchandise.
Maintained clean sales floors and display areas for customer satisfaction. sales floors, aisles, and outdoor display areas.
Identified and removed damaged items to maintain inventory quality. goods and disposed of trash, pallets, and debris.
Education
High School Diploma -
Middlebury Union High School
Middlebury Vermont
06-2009
High School Diploma -
Patricia Hannaford Tech School
Middlebury Vermont
06-2009
Some College (No Degree) - Dairy Production And Management
State University of New York
Cobleskill, NY
Skills
Inventory management
Temperature checks
Safety compliance
Forklift operation
Material handling
Barcode scanning
Epic billing
Customer service
Problem solving
Attention to detail
Timeline
Deli Manager
Shaw's Supermarket
04.2025 - Current
Medical Biller
University of Vermont Medical Center
04.2022 - 03.2025
Material Handler
BF Goodrich Aerospace
01.2021 - 04.2022
All Round General Laborer
Agway Farm and Garden
04.2019 - 09.2021
High School Diploma -
Middlebury Union High School
High School Diploma -
Patricia Hannaford Tech School
Some College (No Degree) - Dairy Production And Management