TARA SANTOS
Pompano Beach,FL
Summary
Active Listener ~Time Management Proficient in Microsoft word and Excel Computer Skills Customer Service N Problem Solving Organized ~Team Player Spirted Scheduling Coordinator versed in planning and coordinating workflow. Supervises schedules and projects for timely completion. Excellent interpersonal, leadership, communication and organizational skills. Friendly administrative professional offering excellent client engagement and telephone etiquette skills. A dependable Scheduling Coordinator promoting efficiency in shift staffing, making travel arrangements and handling employee timekeeping. Experienced in using Kronos/ UKG to manage the daily schedules for personnel. Exceptional team leader and analytical problem solver with solid skills in organizing work, coordinating supplies and managing records. Ambitious Payroll Assistant always looking for ways to help the team and learn more about payroll processes. Proficient in reviewing timesheets, calculating leave and resolving discrepancies. Good organizational, problem-solving and multitasking abilities with advanced skills in kronos/UKG and OnShift.
Overview
12
12
years of professional experience
Work History
Human Resources Coordinator
DermCare Management LLC
Hollywood, FL
10.2024 - Current
- Coordinated onboarding processes for new hires, facilitating their integration into company culture.
- Assisted in administering employee benefits programs, contributing to increased employee satisfaction.
- Assisted in administering employee benefits programs, enhancing overall employee satisfaction.
- Implemented employee engagement initiatives that fostered a positive work environment and team cohesion.
- Maintained accurate employee records in HRIS, ensuring compliance with data protection regulations.
- Maintained human resources information system and kept employee files up to date and accurate.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Completed employee employment verifications.
- Reviewed human resources paperwork for accuracy and completeness.
- Maintained accurate records of employee information using up-to-date human resource databases.
- Directed onboarding and termination processes for 1,300+ employees across 80 practices in five states (FL, NC, TX, VA, and CA), ensuring consistent execution, policy compliance, and alignment with organizational standards. Coordinated logistics for corporate events, including venue selection and vendor management.
- Managed and tracked employee compensation components, including bonuses, daily rates, and stipends, ensuring accurate and timely processing in alignment with organizational policies.
- Managed the implementation of provider contracts and contract amendments within Paycor and Paycom systems, ensuring accurate and timely updates to compensation, employment terms, and employee records.
- Managed E-Verify cases throughout the onboarding process, including case creation, monitoring, and resolution of employment authorization issues to ensure timely and compliant completion of new-hire requirements.
- Coordinated company events and employee engagement initiatives, managing catering, prizes, vendor orders, and event logistics for Employee Appreciation Weeks and other organizational activities.
- Coordinated and collected employee workflows, personnel action forms, and supporting documentation, ensuring accurate and timely submission to payroll for processing.
- Compiled and maintained quarterly employee turnover reports, ensuring accurate tracking of employee separations and workforce trends across the organization.
- Developed and coordinated new-hire agendas for specialized training programs, organizing schedules, training sessions, and onboarding activities to support a structured and effective employee onboarding experience.
- Managed California employee separation processes, ensuring required documentation was completed accurately and timely in accordance with state guidelines, including separation notices and final-pay requirements.
Human Resources Assistant/Scheduling Coordiantor
Belmont Village Senior Living
Fort Lauderdale, FL
04.2022 - 10.2024
- Organized new employee orientation schedules for new hires.
- Delivered friendly assistance with new hires throughout the interviewing and hiring process.
- Screened applicant resumes and coordinated phone Screening questions for Interviews.
- Assisted with onboarding process 20 new hires August of 2022.
- Set up orientations and initial training for new employees.
- Helped employees register for benefits programs using online portals.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Examined time records for 158 employees to confirm accuracy, facilitating timely payroll processing.
- Implemented all PTO and bonuses.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Verified timekeeping records and handled any discrepancies with employees.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Researched and resolved time discrepancies.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Collected employee data to create monthly work schedules, ensuring adequate staffing for each shift.
- Developed and implemented scheduling policies.
- Covering and Implementing for staff vacations and call-offs.
- Scheduled with cutting down overtime.
- Processed and approved all scheduling changes to executive calendars by using OnShift.
- Set up Personal Liaisons for appointments with residents.
- Completed clerical tasks such as filing, copying.
- Oversaw office inventory by ordering and stocking office supplies.
Pharmacy Technician
Walgreens
09.2021 - 04.2022
- Communicated with patients to collect information about prescriptions and medical conditions or to arrange consultations with pharmacists.
- Helped the pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Managed non-routine issues such as third-party billing and customer service inquiries, ensuring seamless pharmacy operations.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted and labeled prescriptions with correct item and quantity.
- Checked incoming drug orders against paperwork and updated computer system to ensure accuracy in inventory management.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Nursing Staff Coordinator/ payroll
Chautauqua Nursing and Rehabilitation Center
04.2018 - 08.2021
- Highly trained and motivated Scheduler/Payroll keeper with over 2 and half years of experience
- Developed daily schedules for facility operations to ensure 24/7 coverage while managing budgeting hours and correcting timecards for payroll.
- Filled staffing vacancies and developed schedules to guarantee sufficient shift coverage.
- Processed payroll bonuses and made necessary corrections for accuracy.
- Posting weekly shifts, posting yearly holiday schedules, along with covering daily call offs.
- Collaborated with unit managers and directors on floor orientation scheduling, establishing and strategizing on departmental staffing needs.
- Coordinated with unit managers and directors on floor orientation scheduling to align staffing strategies with departmental needs.
- Utilized outlook, excel,microsoft Word and Kronos/UKG to prepare, update and distribute scheduling information to nursing staff.
- Reviewed and adjudicated requests for PTO, vacation, maternity leave and both paid and unpaid leaves of absences.
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Payroll bonuses and corrections
- Managed payroll for an organization of 200 nursing staff personnel.
Unit Secretary
Chautauqua Nursing and Rehabilitation Center
01.2015 - 04.2018
- Coordinated daily appointments and transportation for residents and assigned staff for transport.
- Scheduled blood tests, x-rays and etc..Per Doctors order.
- Communicated with families, residents, and doctors regarding important updates.
- Scheduled blood tests and x-rays per doctor's orders.
Education
Certified Nursing Aide - Nursing Assistance
Heritage Village of Mististries
Gerry, NY07-2002
TRADE - Cosmetology Education
Continental School of Beauty Culture
Olean, NY07-2000
TRADE - Cosmetology Education
Erie 2 BOCES HEW CENTER
ASHVILLE, NY06-2000
High School Diploma -
Jamestown High School
Jamestown, NY06-2000
Skills
- Verbal and Written Communication
- Inventory Management
- Data Entry
- Cash Register Operations
- Cleaning and Sanitizing
- Answering and Routing Calls
- Customer Service
- Prioritization and Organization
- Critical Thinking
- Vacation and Sick Leave Tracking
- Problem Detection
- Kronos Workforce Payroll
- Clerical Support
- Decision Making
Timeline
Human Resources Coordinator
DermCare Management LLC
10.2024 - Current
Human Resources Assistant/Scheduling Coordiantor
Belmont Village Senior Living
04.2022 - 10.2024
Pharmacy Technician
Walgreens
09.2021 - 04.2022
Nursing Staff Coordinator/ payroll
Chautauqua Nursing and Rehabilitation Center
04.2018 - 08.2021
Unit Secretary
Chautauqua Nursing and Rehabilitation Center
01.2015 - 04.2018
Certified Nursing Aide - Nursing Assistance
Heritage Village of Mististries
TRADE - Cosmetology Education
Continental School of Beauty Culture
TRADE - Cosmetology Education
Erie 2 BOCES HEW CENTER
High School Diploma -
Jamestown High School