Tara Walker
McAlester,OK
Summary
Demonstrative eligibility specialist proudly offering several years' experience assisting others with enrollment and program services. Polished professional known for interactions that are fair, compassionate and respectful. Promoting issue resolution expertise in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Eligibility Specialist
Optum, UnitedHealth Group
McAlester, OK
04.2021 - Current
- Reviewed applications for eligibility and determined whether applicants met the criteria to receive benefits.
- Maintained comprehensive knowledge of program regulations, policies, and procedures.
- Collaborated with other departments within the organization to ensure accurate processing of applications.
- Ensured compliance with all applicable laws and regulations governing benefit programs.
- Provided guidance on how to apply for benefits and answered questions related to the process.
- Conducted detailed interviews with applicants to determine their eligibility for assistance programs.
- Analyzed financial information provided by applicants to verify income levels.
- Verified applicant's identity and other relevant documents such as birth certificates or Social Security cards.
- Attended regular training sessions to stay up-to-date on new rules and regulations.
Registered Medical Assistant
Stigler Health and Wellness Center
Wilburton, OK
05.2017 - 04.2021
- Conducted physical examinations of patients utilizing standard diagnostic instruments.
- Maintained clinical records according to HIPAA regulations.
- Provided instruction to patients on medication usage and treatment plans.
- Assisted with administrative duties such as filing paperwork and preparing documents for review by physicians or other healthcare providers.
- Assisted physicians in exams, treatments, and procedures.
- Collected specimens for laboratory testing according to accepted standards.
- Ensured all medical equipment was functioning properly prior to use.
- Administered injections under direct supervision of a physician or nurse practitioner.
- Performed patient assessments, including vital signs and medical history documentation.
Welder Helper
Flint Energy
Stillwater, OK
06.2012 - 03.2016
- Clean work area after completing assignments.
- Provide assistance to other welders during complex projects involving multiple steps.
- Perform manual or semi-automatic welding processes such as shielded metal arc, gas tungsten arc and gas metal arc.
- Grind, file, buff and smooth welds using grinders, drills, wire brushes and other tools.
- Set up welding machines according to specifications by adjusting current and voltage; selecting correct filler rods and fluxes; and setting gas flow rate.
- Follow safety protocols at all times while operating equipment and working with hazardous materials.
- Position pieces to be welded into jigs, holding fixtures or other type of supports as needed.
Education
BACHELOR PSYCH - Clinical Psychology
Walden University
Minneapolis, MN05-2025
Registered Medical Assistant - Nursing Assistance
Kiamichi Technology Center - McAlester
Mcalester, OK05-2012
Phlebotomy Technician - Phlebotomy
Kiamichi Technology Center - McAlester
Mcalester, OK11-2009
Skills
- Telephone Etiquette
- Proficiency in Microsoft and EMR
- Program understanding (OK Medicaid and Medicare)
- Application assessment
- Documentation and paperwork
- Advocacy and Counseling
- Effective communication skills
- Applicant support and service
- Confidentiality
- Medicaid knowledge
- Documentation And Reporting
- Data Entry
- Income verification
- Appointment Scheduling
Timeline
Eligibility Specialist
Optum, UnitedHealth Group
04.2021 - Current
Registered Medical Assistant
Stigler Health and Wellness Center
05.2017 - 04.2021
Welder Helper
Flint Energy
06.2012 - 03.2016
BACHELOR PSYCH - Clinical Psychology
Walden University
Registered Medical Assistant - Nursing Assistance
Kiamichi Technology Center - McAlester
Phlebotomy Technician - Phlebotomy
Kiamichi Technology Center - McAlester