Taranique Sampson
San Antonio,TX
Summary
Dedicated shift leader with a strong work ethic backed by years of customer service experience. Committed to resolving customer issues in a timely and efficient manner while maintaining a positive attitude. Highly motivated to learn and apply new skills.
Overview
5
5
years of professional experience
Work History
Shift Leader
Jersey Mike's Subs
San Antonio, USA
01.2022 - Current
- Closing out cash register at the end of the work day, which includes calculating tips, counting cash available in the drawer, making bank deposits, recording store payins and payouts, overseeing store transactions, and printing sales reports
- Carrying out credit card and cash transactions using restaurant's POS system, in addition to processing refunds and gift card purchases
- Managing inventory and placing product orders when needed, as well as utilizing production reports to ensure the store is well stocked
- Delegating tasks to crew members, assisting with training new hires, and enforcing company policies and procedures
- Serving customers in person and via telephone, resolving complaints and issues
- Engaging in friendly banter with customers, and ensuring a welcoming, hospitable environment
- Safely handling and preparing menu items
Dual Hitter
Walgreens
San Antonio, USA
10.2023 - 01.2024
- Worked the cash register at the front of the store, as well as assisting in pharmacy when needed
- Processed Western Union money transfers, in addition to Chime cash deposits
- Promoted store credit card applications, as well as describing benefits of joining store rewards program
- Filed prescriptions, used pharmacy computer systems to create and update patient profiles, and verified medications
- Worked front counter and assisted Pharmacy Manager and pharmacy technicians during busy hours
- Communicated with and resolved patient issues in person, as well as via phone and drive thru windows
- Handled cash and credit card transactions using pharmacy's POS system
Crew Member
Pizza Hut
San Antonio, USA
12.2021 - 11.2022
- Counted register at the beginning of each shift to ensure correct cash balance was maintained
- Assisted manager with inventory and scheduling
- Took orders in person and via telephone, and worked cash register to carry out cash and credit card transactions
- Processed order refunds
- Safely handled and prepared menu items
Crew Member
McDonald's
San Antonio, USA
10.2019 - 03.2020
- Collected credit card and cash payments on drive thru and front counter registers
- Took orders in person and via telephone, and communicated with customers to resolve issues and complaints
- Kept all work stations cleaned and stocked as needed
- Safely handled and prepared menu items
Education
High School -
Communications Arts High School
San Antonio, TXSkills
- Cash handling
- Processing transactions
- Problem solving
- Computer literacy
- Customer service
- Strong verbal communication
Timeline
Dual Hitter
Walgreens
10.2023 - 01.2024
Shift Leader
Jersey Mike's Subs
01.2022 - Current
Crew Member
Pizza Hut
12.2021 - 11.2022
Crew Member
McDonald's
10.2019 - 03.2020
High School -
Communications Arts High School