Tasha Petito
Marana,AZ
Summary
Customer-oriented Store Manager offering experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
23
23
years of professional experience
Work History
Store Manager
The UPS Store Inc.
Marana, AZ
06.2023 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Prepared and notarized documents (Notary Public Certified).
- Created weekly work schedules for associates.
- Proficient with Adobe, In design, MS word, MS excel, MS outlook, and POS systems.
Store Associate
The UPS Store Inc.
Tucson, AZ
03.2022 - 05.2023
- Demonstrated excellent customer service skills at all times.
- Checked in, sent packages and regular mail
- Managed mailboxes for customers needing a P.O. Box
- Faxing, emailing, scanning, handling cash
- Operated POS system
- Packaged items to send via shipments
- Amazon returns
Private Nanny
Private Family Employer
Scottsdale, AZ
05.2006 - 03.2014
- Nanny for 3 different families through out the years.
- Managed household duties including laundry, grocery shopping or light housekeeping tasks.
- Assisted with bedtime routines and bathing.
- Transported children to and from school, extra-curricular activities and play-dates.
- Assisted with homework, tutoring.
Front Desk Agent
Hilton
Huntsville, AL
06.2001 - 01.2006
- Answered phones, responded to emails.
- Assisted with check-in and check-out procedures.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
English Teacher
Private School Partner
Wonju, South Korea
- Created lesson plans, handouts, and other materials for teaching English grammar, reading comprehension, and creative writing skills.
- Interacted with students in both English and some Korean.
- Developed and implemented English curriculum to meet the needs of students.
- Conducted classroom activities to encourage student engagement in language learning.
Education
High School Diploma -
05-2002
Some College (No Degree) -
Skills
- Team Development
- Shift Scheduling
- Notary Public Certified
- POS Systems
- Operations Management
- Customer Service Management
- Store opening and closing procedures
- Cash Management
- Outstanding communication skills
- Friendly and Positive
- Multitasking and Organization
- Reliable
- MS Office proficient
Certifications
Notary Public Certified
Timeline
Store Manager - The UPS Store Inc.
06.2023 - Current
Store Associate - The UPS Store Inc.
03.2022 - 05.2023
Private Nanny - Private Family Employer
05.2006 - 03.2014
Front Desk Agent - Hilton
06.2001 - 01.2006
English Teacher - Private School Partner
Saguaro High School - High School Diploma,
Alabama A & M University - Some College (No Degree),