Tashala Mikle
Willis,TX
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
9
9
years of professional experience
Work History
Sales Associate
Land Of Lincoln Goodwill
03.2017 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Cake Decorator
Sam's Club
06.2014 - 10.2016
- Designed specialty cakes for weddings, birthdays, and graduations.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Packaged and priced each product according to company pricing procedures.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
- Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
- Packaged finished products for sale.
Cashier/Stocker Associate
Super Kmart Center
04.2011 - 11.2012
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
J Sterling Morton West
2400 Home Ave, Berwyn,IL 6040206.2012
Skills
- Sales Expertise
- Cash Handling Accuracy
- Money Handling
- Stocking and Replenishing
- Guest Relations
- Time Management
- Adapt to Diverse Groups
- Excellent People Skills
- Verbal Communication
- Multitasking Strengths
- Customer Service
- Complex Problem-Solving
Timeline
Sales Associate
Land Of Lincoln Goodwill
03.2017 - 01.2020
Cake Decorator
Sam's Club
06.2014 - 10.2016
Cashier/Stocker Associate
Super Kmart Center
04.2011 - 11.2012
High School Diploma -
J Sterling Morton West
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