Tasheeka Davis
Fort Lauderdale,FL
Summary
Adept at damage assessment and cost estimation by delivering accurate collision repair estimates. My expertise in auto body repair knowledge, coupled with a knack for fostering teamwork at Teleperformance, showcases my ability to manage losses. My achievements reflect a blend of technical proficiency and exceptional interpersonal skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Collision Estimator
AutoNation
11.2023 - Current
- Supported customers throughout the repair process, addressing concerns and providing updates on progress as needed.
- Conducted thorough damage assessments, write accurate collision repair estimates , and identifying all necessary repairs to restore vehicles to pre-accident conditions.
- Demonstrated adaptability while managing multiple cases simultaneously under tight deadlines without sacrificing quality or accuracy in estimations provided.
- Improved customer satisfaction by providing accurate and timely repair estimates for collision damages.
Debit Card Fraud Specialist
Teleperformance USA
08.2023 - 10.2023
- Managed high-risk accounts through continuous monitoring and timely intervention when necessary, minimizing losses due to fraudulent activities.
- Contributed to the design of targeted marketing campaigns aimed at educating customers about protecting their financial information from phishing attempts or other scams related to payment cards.
- Played a critical role in creating a positive work environment within the fraud department by fostering open communication, supporting professional development opportunities, and promoting teamwork.
- Analyzed transaction data to identify emerging trends in fraud tactics, enabling proactive response to potential threats.
Hail Reconciliation Specialist
Quality Assurance Adjusting Services, Inc
03.2023 - 08.2023
- Developed custom reports for management review, highlighting significant findings from the reconciliation process.
- Review Hail Damages to property. Revise estimate via Xactimate
- Ensured timely completion of reconciliations by adhering to strict deadlines and prioritizing tasks effectively.
Marine Claims Adjuster
Pilot Catastrophe Services
03.2022 - 03.2023
- Negotiated favorable settlements and process payment with claimants.
- Examined claims forms and other records to determine insurance coverage.
- Documented all investigation activity and presented reports to management.
- Review repair damage report for total loss determination.
Inside Auto Claims Adjuster
Catastrophe National Claims
09.2021 - 03.2022
- Claim intake. Determine liability from facts of loss.
- Review and complete daily assigned tasks.
- Setup rental
- Issue payment. Close claim.
- Developed strong relationships with repair facilities to ensure efficient handling of vehicle repairs and damage assessments.
- Maintained clear communication with policyholders, keeping them informed throughout the claims process.
Education
Associate of Science - Criminology
Broward College
Davie, FL12.2014
Skills
- Auto Body Repair Knowledge
- Damage Assessment
- Cost Estimation
- Insurance procedures
Certification
620-ALL LINES
Timeline
Collision Estimator
AutoNation
11.2023 - Current
Debit Card Fraud Specialist
Teleperformance USA
08.2023 - 10.2023
Hail Reconciliation Specialist
Quality Assurance Adjusting Services, Inc
03.2023 - 08.2023
Marine Claims Adjuster
Pilot Catastrophe Services
03.2022 - 03.2023
Inside Auto Claims Adjuster
Catastrophe National Claims
09.2021 - 03.2022
Associate of Science - Criminology
Broward College
620-ALL LINES
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