Tatiana Perez
South Amboy
Summary
Friendly Receptionist with background in office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Positive and upbeat with strong relationship-building abilities.
Overview
5
5
years of professional experience
Work History
Receptionist
Princeton Radiology Associates
08.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Retail Associate
Macy's
06.2022 - 08.2022
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
Cashier/Customer Service
ShopRite Supermarkets
11.2019 - 09.2021
- Front Runner - Helping managers if any cashiers needed help while they were checking out customers
- Customer Service - Attending to customers if they needed assistance with looking for an item in the store and if they wanted to exchange or return an item
- Cashier - Checking and scanning customers' orders
- Self-Checkout Cashier - Making sure all the customers are scanning their items if they need assistance helping them with scanning their items or if they need other assistance
- Online Shopper - I would receive customers' orders and do their shopping for them
- I would get their orders ready for them and load their groceries to their car, and provided them with proper paperwork and receipt for their order.
Education
Associate's degree in Social Sciences -
Essex Community College
Newark, NJ06.2022
High School Diploma -
Belleville High School
Belleville, NJ06.2019
Skills
- Data Entry
- Microsoft PowerPoint
- Customer Service
- English
- Typing Speed
- Microsoft Word
- Organizational Skills
- Computer Skills
- Communication Skills
- Telephone Skills
- Scheduling Appointments
- Time Management
Timeline
Receptionist
Princeton Radiology Associates
08.2022 - Current
Retail Associate
Macy's
06.2022 - 08.2022
Cashier/Customer Service
ShopRite Supermarkets
11.2019 - 09.2021
Associate's degree in Social Sciences -
Essex Community College
High School Diploma -
Belleville High School
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