Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tatuli Tatishvili

Brooklyn

Summary

Customer service professional with solid history in managing customer service teams and enhancing customer experiences. Known for fostering collaborative team environment and delivering consistent results. Possesses strong leadership and communication skills, adaptable to changing needs, and reliable in high-pressure situations.

Overview

4
4
years of professional experience

Work History

Assistant Retail Store Manager

Boygar's
01.2023 - 11.2024
  • Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
  • Maintained visual merchandising standards to create an engaging shopping experience for customers.
  • Completed routine store inventories.
  • Empowered team members by delegating tasks effectively while also offering guidance when needed.
  • Managed scheduling for store shifts to accomplish proper staffing.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Retail Sales Associate

Boygar's
09.2022 - 12.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Front Desk Receptionist

Float Center
01.2021 - 06.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.

Education

Bachelor of Science - Psychology

University of Georgia Tbilisi
06-2023

Skills

  • Cash handling proficiency
  • Store operations management
  • Customer engagement
  • Merchandise display
  • Decision-making
  • Teamwork and collaboration
  • Inventory control

Timeline

Assistant Retail Store Manager

Boygar's
01.2023 - 11.2024

Retail Sales Associate

Boygar's
09.2022 - 12.2022

Front Desk Receptionist

Float Center
01.2021 - 06.2022

Bachelor of Science - Psychology

University of Georgia Tbilisi
Tatuli Tatishvili