Tatyana Josephs
Miami,FL
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with with dedication and enthusiasm.
Overview
4
4
years of professional experience
1
1
Certification
Work History
PATIENT ACCESS REPRESENTATIVE II
University Of Miami
09.2023 - Current
- Demonstrated excellent problem-solving skills by identifying potential bottlenecks within the registration process and implementing effective solutions to address them.
- Assisted in reducing patient wait times through effective coordination with medical staff and departments
- Promoted a positive team environment by collaborating effectively with colleagues in managing high-volume call traffic during peak hours
- Demonstrated adaptability in meeting changing demands of healthcare environments through cross-training in other administrative roles as needed
DENTAL ASSISTANT
Distinctive Dentistry
04.2023 - 07.2023
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate
- Prepared and arranged instruments, medications and required materials for dental procedures
- Prepared rooms for patient treatment by cleaning and sterilizing instruments
PATIENT CARE COORDINATOR
Distinctive Dentistry
02.2023 - 04.2023
- Enthusiastic candidate that is motivated to work with patients, families and care teams efficiently
- Delivered excellent patient experiences and direct care
- Verified patient insurance eligibility and entered patient information into system
- Compiled and maintained patient medical records to keep information complete and up-to-date
- Processed payments using cash and credit cards, maintaining accurate records of transactions
SECRETARY
University of Miami
04.2021 - 03.2022
- Facilitated communication between departments for improved collaboration and project success
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts
- Enhanced client satisfaction by accurately verifying insurance coverage and processing claims in a timely manner
- Strengthened relationships between insurers, clients, and healthcare providers through clear communication and timely resolution of disputes or inquiries
Education
Certified Dental Assistant - Dental Assisting
Dental Assisting Pioneer Academy
Orlando, FL06.2023
High School Diploma -
Coral Reef Senior High School
Miami, FL05.2018
Skills
- Conflict resolution
- Work quality evaluation
- Customer follow-up
- Friendly and outgoing
- Technical support
- Help desk operations
Certification
- Radiography, 2023
- CPR and First Aid, 2023
- Expanded Functions Dental Assistant, 2023
- Leadership Foundations, 2024
- Computer Components and Peripherals for IT Technicians, 2024
Timeline
PATIENT ACCESS REPRESENTATIVE II
University Of Miami
09.2023 - Current
DENTAL ASSISTANT
Distinctive Dentistry
04.2023 - 07.2023
PATIENT CARE COORDINATOR
Distinctive Dentistry
02.2023 - 04.2023
SECRETARY
University of Miami
04.2021 - 03.2022
Certified Dental Assistant - Dental Assisting
Dental Assisting Pioneer Academy
High School Diploma -
Coral Reef Senior High School
Similar Profiles
Emily ClarkEmily Clark
Scientist at University of MiamiScientist at University of Miami
Mahim ZaveriMahim Zaveri
Research Assistant at University of MiamiResearch Assistant at University of Miami
Elizabeth MoodyElizabeth Moody
Charge Nurse at University of MiamiCharge Nurse at University of Miami
Daniel CastilloDaniel Castillo
Executive Account Manager at New Health MD of HialeahExecutive Account Manager at New Health MD of Hialeah
Jason SteinJason Stein
Head of Product at LingopalHead of Product at Lingopal